“Tiffin is a wonderful match for us in terms of quality, value and customer service,” Timothy Lowry, marketing manager for North Trail RV, said in a news release. The dealership has been in business since 1986. North Trail has more than $40 million in inventory and more than 100 employees.
“We are strong believers in campfire marketing,” Lowry added. “As RVers travel the country they meet and mingle. When RVers talk about their experiences with our dealership, we want them to have only good things to say about us. We listen to our guests and they all know how great Tiffin products are and what a great company Tiffin is.”
North Trail has two locations in Florida: Fort Myers on the southwest coast and Margate near Fort Lauderdale on the east coast. The main location in Fort Myers has a complete service department staffed with factory-trained and Recreation Vehicle Industry Association (RVIA)-certified technicians along with parts and accessories departments. North Trail also has a full-service collision center, tire center, chassis shop and RV storage lot just three miles south of the Fort Myers facility.
Tiffin received one of four coveted Quality Circle Awards presented by the Recreation Vehicle Dealers Association (RVDA) to Class A manufacturers in 2008 for design, reliability, quality, value and competitive price.
Tiffin has earned the Quality Circle Award 10 of the 13 years it has been presented by the RVDA in connection with its Dealer Satisfaction Index. The 2008 survey included 2,547 brand ratings from 468 dealers.
In addition to the consumer-related categories of the survey, Tiffin also was recognized with the Quality Circle Award for exemplary warranty, parts, sales and communications support to dealerships.
“Al and Alan Erp, as a father and son ownership team, have developed a super reputation for customer care, much like the Tiffin family,” observed Tiffin National Sales Manager Jerry Williamson. “South Florida is such a mecca for RVers, including full-timers, snowbirds and vacationers. We are excited about working with North Trail as it builds its presence on both coasts of the Sunshine State.”
Tiffin produces gas- and diesel-powered motorhomes in five model lines: Allegro, Allegro Bay, Phaeton, Allegro Bus and Zephyr, available through a network of dealers throughout the U.S. and Canada.