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Packed Agenda for ARVC’s Orlando InSites Convention

The National Association of RV Parks and Campgrounds’ (ARVC) upcoming InSites Convention and Expo in Orlando, Fla., will have more than 20 seminars and panel discussions, plus a tradeshow with more than 120 exhibiting companies.

Participants will have the opportunity to learn how the Disney Co. provides its guests with the ultimate in customer service at its Fort Wilderness campground during the Park Operators on Tour event and through Disney’s “Innovation in Action” behind-the-scenes tour.

“We think this year’s convention will be one of the most informative we’ve ever had,” said Linda Profaizer, ARVC president and CEO.

InSites will be Nov. 9-12 at the Rosen Centre Hotel in Orlando.

Despite the economy, Profaizer said convention enrollment is ahead of last year, both for attendees and vendors, many of whom are facing increasing competition for private park business. InSites attendance is also getting a boost from ARVC marking f the 40th anniversary of Yogi Bear’s Jellystone Park Camp-Resorts.

Park operators who arrive in Orlando in advance of the convention will have a chance to participate in two, 8-hour seminars, which are being offered on Sunday, Nov. 8. These special seminars include:

Other seminars that are included in the cost of InSites admission will cover many other areas of interest to campgrounds, RV parks and resorts, including social network marketing; marketing through direct mail; guest game and activity planning; team building strategies; as well as estate and succession planning.

Other important seminars include:

The convention will also feature panel discussions, including a state of the industry panel with Profaizer; Richard Coon, president of the Recreation Vehicle Industry Association (RVIA); Pat Hittmeier, COO of Kampgrounds of America Inc. (KOA); Vic Nolting, vice chair of Leisure Systems Inc. (LSI); and Ron Beard, CPO of Ron Beard & Associates in Austin, Texas.

Gorin and Aubrey King will also lead an open forum updating the ARVC Public Affairs Program, while Bob MacKinnon of Murrieta, Calif.-based GuestReviews.com will provide an update on ARVC’s GuestReviews program, also in a forum format.

For a complete listing of InSites seminars, panel discussions, networking opportunities and information on participating vendors as well as enrollment forms, please visit www.arvc.org or contact ARVC headquarters at (303) 681-0401

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