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Good Sam Club is Circulating Tire Issue Survey

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July 12, 2010 by   3 Comments

Good Sam logoThe Good Sam Club, the world’s largest RV owners’ organization with nearly 1 million member families, announced today (July 12) that the Good Sam Club RV Owners’ Advisory Council (RVOAC) has just deployed its annual survey.

This year, the council hopes to gather empirical data concerning RV tire safety. The survey was sent to approximately 250,000 randomly selected Good Sam Club members and will seek to determine the frequency of RV tire failure and RV owners’ knowledge about RV tire selection, care and maintenance, according to a news release.

“We’ve had quite a number of members write to us to express their concern about RV tires. The failure rate of RV tires is simply not known at this point, because there is no data available to confirm or refute those concerns,” said Tom Gonser, RVOAC chairman. “Our survey will involve an extremely large sample size, and should begin to provide answers as to whether a problem with RV tires exists; and, if so, what types, sizes, and brands of RV types might be most involved. Separately, we’ll be collecting significant information pertaining to RV owners’ understanding of issues pertaining to tire safety, and to the need for owner diligence in tire care and maintenance.”

In preparing the survey, the Good Sam Club Council consulted with other interested parties such as the Recreation Vehicle Industry Association (RVIA) and the RV Safety and Education Foundation (RVSEF). The survey results will be published in the Good Sam Club’s Highways Magazine. According to Sue Bray, director of member benefits for the Good Sam Club, information collected concerning the state of RV owner knowledge about tire safety issues can also be used by the club to help design future education programs for its members.

To learn more about the Good Sam Club, log on to www.goodsamclub.com or call (800) 234-3450.

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Comments

3 Responses to “Good Sam Club is Circulating Tire Issue Survey”

  1. Don on July 12th, 2010 1:29 pm

    Wow…isn’t this 3 years old and counting..?? It started with Duro brand Chinese made bias ply tires that the walls wouldn’t make it past 6 months without the sidewalls cracking. So many in fact that Duro stopped supplying under warranty so many tires that they couldn’t physically do it anymore..so no warranty too bad. Wasn’t limited to Duro brand but most or all other Chinese brand bias tires , that we pleaded with Keystone, Dutchmen, Forest River to at least let the dealer option at extra cost some better tires becuase it WAS a safety hazard. We are a dealer, we spent out of pocket, over $25000. to keep our customers happy, with zero compensation from Keystone or Dutchmen in the time that these were an issue. I would say that “Boys, this is old news….”

  2. Jim Gauthier on July 12th, 2010 2:16 pm

    As a dealer we have had issues with tires for years. Currently with manufacturers going to tires made in china with little or no warranty centers to deal with problems when they arise. Most cases you get a (800) number to call, which will not help you broken down on the side of the road. You have to keep the tires, send pictures and sometimes they want the tire also. Meanwhile the customer is forced to buy a different brand tire to get by. Reimbursement is almost non-existent. Most claims are denied for low tire pressure which is almost impossible to prove. Most manufacturers are turning a blind eye, mostly to save money. This is bad for the industry, and needs to be corrected. We only see this on towable trailer, because we do not sell motorized. Hopefully your survey will show the same thing and some pressure can be brought to bear on RVIA to address this serious issue.

  3. gib wynn on October 16th, 2010 1:41 pm

    just recieved nov HIGHWAYS. News of your tire survey seemed worth knowing. I have a 35 foot rig and a spouse with no interest in being stranded. You cann’t immagine my disappointment and frustration in not being able to find the real data as promised on page 6. Please have authors/editors/interns “road test” directions. I enjoy your services and publication but dispise falty directions. Happy trails!

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