FRVTA Renews RV Learning Center Alliance
The RV Learning Center is teaming up with the Florida RV Trade Association (FRVTA) for the fifth consecutive year to provide online training for RV dealership personnel through the RV Technician Training Online program, according to a news release.
The 2010-11 program includes a range of topics to improve the performance of both experienced and novice technicians, and service writers/advisors. The Distance Learning Network also includes a 50-minute greeter receptionist program addressing the basics of customer service, and training for dealer/GMs.
“Our goal is to create an opportunity for dealerships to offer in-house training, in a group setting, overseen by a local training mentor to all dealership personnel as needed,” said FRVTA Executive Director Lance Wilson. “The program also offers advanced product-specific training from RV manufacturers and suppliers, mentor guidance through ongoing support for distance learning best practices, and a technical help line.” A 75-minute mentor training workshop is also held annually at the RV Dealers International Convention/Expo.
Dealerships receive unlimited access to train and prepare technicians for the RVDA/Recreation Vehicle Industry Association (RVIA) technician certification, or recertification. The subscription includes unlimited access to over 40 training sessions, reviews, and test preparation sections, which are available anytime throughout the program year to suit your operation and determined pace.
“This program eliminates many of the training costs associated with travel and time out of the shop,” said RVDA Education Foundation Chairman Rick Horsey of Parkview RV in Smyrna, Del. “The program is also useful for getting new technicians started on training immediately.”
The only requirement to participate is a high-speed Internet connection. A video cable connected to a television is also useful for group training. A one-year subscription to the program costs $995 per dealership location. The subscription term is Aug. 1, 2010 – July, 31, 2011.
For more information and a sign-up form, visit www.rvlearningcenter.com, www.rvtechnician.com, www.rvda.org, www.frvta.org, or call the RV Learning Center at (703) 591-7130 or FRVTA at (386) 754-4285.
The RVDA Education Foundation is a tax exempt organization as described in section 501(c)(3) of the Internal Revenue Service Code. Contributions may be tax deductible as charitable donations. FRVTA’s purpose is to promote and protect the general welfare of the Florida recreational vehicle and camping industry.