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RV Education 101’s Adding Online Training

Posted By RVBusiness On August 31, 2010 @ 7:37 am In Breaking News | No Comments

RV Education 101, a video and RV consumer information company, recently launched a new online RV training program designed to assist in educating RV dealer customers after the sale.

The program is titled “The RV Orientation Online Training Program.” Mark Polk, video producer and host of the long standing RV Education 101 instructional video series, said in a news release in describing the new program, “Our current line of RV training DVD’s remains strong and continues to grow in popularity, but we wanted to keep up with today’s fast-paced technology where innovative RV training methods are concerned.”

Harness the Power of Online Video….

Polk went on to say, “Educating the RV consumer on how to properly and safely use their new RV has never been easier than right now. The power of online video has quickly become the primary source for disseminating information to the consumer. When you combine online video technology with the need for repetitive viewing for long term memory retention, and the consumers desire to access the information instantly it’s easy to see why this is the most effective training method available today.”

The RV Orientation online training program consists of over 60 minutes of video training, along with bonus training material consisting of RV tips, RV articles, RV crossword puzzles and more. The video training is generic, covering both motorized and towable RV information, and is similar to the walk-through Class A motorhome dealer gives a customer prior to taking delivery of the unit. It consists of easy-to-understand charts and hands-on instruction covering the LP gas system, water system, wastewater system, electrical system, campground hook-ups, RV appliances and RV accessories. The video also includes a bonus chapter on RV safety features.

Low Monthly Pricing…

Dawn Polk, co-owner and marketing director, added, “RV education 101 is proud to offer RV dealers this comprehensive online RV training program to assist in educating customers on using their new RV. The really good news is the low monthly fee we can extend to RV dealers to deliver this content electronically to their customer base. Pricing is available in two tiers based on the number of units delivered per month (30 or less and over 30).”

Great Customer Service…

Providing your customers with this complimentary gift from your dealership accomplishes three very important goals:

  • It lets all of your customers know you genuinely care about them. Every time they watch the complimentary RV Orientation training video they will think of your RV dealership and the fact that you were concerned about educating them on their new RV purchase after the sale. Talk about great customer service.
  • Your customers will already be familiar with how the RV operates and will be able to ask more targeted questions during the actual walk-through orientation from your dealership. This will also decrease the amount of time your paid employees spend giving the walk through.
  • Included in this online RV training, your customers will receive an 8-minute video presentation on Mark’s recommended “RV Essential Items.” This product review presentation informs your customers on what items they will need to purchase from your P&A department in addition to their “RV starter kit” to make their RVing experiences more enjoyable.

To watch the RV Orientation Introduction video and to learn more about the program visit www.rvorientation.com.

To get more information on how this online RV training program can benefit the customer oriented RV dealer contact Dawn at (910) 484-7615 or e-mail dawn@rveducation101.com.

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