In its many years in business, Woody’s RV World in Calgary, Edmonton and Red Deer, Alberta, has served a long list of satisfied customers, and received many industry awards along the way.
Woody’s was recently named one of the Top 50 RV Dealers in North America by RVBusiness magazine, and is also the Gold winner in the RV Dealer category of the 2010 Calgary Herald Readers’ Choice Awards, the Herald reported.
Darren Paylor, president of Woody’s RV World, says the company is very proud of the awards — including winning the prestigious Top 50 award for the second year in a row.
“It affirms our commitment to being a leader in innovation by providing cutting-edge products, supported by a team of professionals committed to exceed the demands and requirements of today’s RV enthusiast,” says Paylor.
Dealerships are nominated by RV manufacturers for the RVBusiness award, and the Top 50 are chosen based not on sales but on customer service and satisfaction, employee training and education, and sound planning and initiatives.
“The RV industry has a responsibility to provide the most enjoyable experience for the RVer. Being included with this group of winning companies devoted to providing a professional RV experience is a great achievement,” says Paylor.
“Woody’s RV World is not here to just sell a product, but here to provide a great recreational adventure in which lifelong memories are created. It’s this end result that we are most proud of.”
The recognition for Woody’s comes at an exciting time in the RV industry, as innovation is at an all-time high, and prices are more affordable.
“It’s a great time to buy an RV,” says Woody’s RV World general manager Don Pettit.
The RV industry has become increasingly competitive in recent years, and vehicle design includes many innovative features, Pettit says.
Additional storage is a big trend in the latest RVs, with features like under-platform storage, stowaway bins and flatscreen TVs that pivot out of sight when not being used.
There are even bunk beds hidden in the roof that lower with the push of a button.
Pettit says if houses were built as efficiently as today’s RVs, people could live quite comfortably in smaller homes.
Woody’s RV World has always been known for its wide range of products from some of the best known brands in the business, such as Winnebago, Fleetwood, Coachmen and many others.
Woody’s carries everything from trailers for beginning RVers right up to the most luxurious diesel pusher motorhomes,
The dealership also carries many of the new lighter-weight trailers designed for the smaller vehicles many people are driving today. Downsizing in the automotive industry has created more fuel-efficient vehicles, and there are travel trailers that weigh as little as 900 kilograms (2,000 pounds) and are easily towed by a minivan, Pettit says.
In addition to offering more features, more efficiency, and more choices than ever, today’s RVs are also more competitively priced.
Pettit says manufacturers are providing excellent value these days, and the strong Canadian dollar is also an advantage.
So, too, is the buying power that Woody’s RV World enjoys because of its three huge Alberta dealerships.
One thing that hasn’t changed is Woody’s RV World’s famous customer service.
Pettit says the customer has always been the company’s focus, and Woody’s is now serving multiple generations of buyers.
“We’re seeing second and third generations of a family that are purchasing from us,” he says, adding many people come back again and again when they decide to upgrade to a larger or more luxurious RV.
In addition to an excellent sales experience, Woody’s has become known for its service and parts departments. Pettit says it’s a truly well-rounded dealership, with a large service facility for maintenance and repairs, as well as a reconditioning facility that brings pre-owned RVs back to top-notch shape.
The parts department has an extensive selection of all the latest in RV accessories, from high-tech items like solar panels, satellite TV systems, and even portable ice makers, to traditional items like RV mats.
Again, the buying power of Woody’s three locations means it can negotiate the best deals available from accessory manufacturers, and pass the savings along to customers — just another advantage enjoyed by Woody’s RV World customers.