ADP Lightspeed, a provider of dealer management programs for recreation sports dealerships, has announced its development of e-mail integration in its LightspeedEVO product for future release. This integration allows dealers to e-mail directly out of the Parts, Sales and Service modules in the LightspeedEVO DMS (Dealer Management System), according to a news release.
The e-mail integration tool allows dealers to send invoices, updates on service, receipts and purchase orders in electronic messages directly out of LightspeedEVO. Dealers have the ability to set up system preferences for populating data into form e-mails and selecting the auto populating fields. These fields pull in the customers’ specific information (name, invoice number and unit information) automatically.
“E-mail integration truly improves dealers’ ability to communicate effectively and quickly with their customers,” said Kris Denos, director of research and development at ADP Lightspeed. “With immediate communication linked to actions performed in EVO, such as closing a repair order, and the ability to send invoices electronically, dealers can improve customer service and responsiveness drastically.”
E-mail integration is included with the purchase of LightspeedEVO and will be available to dealers currently on the system for download in version 5.3 due for release this spring. System preferences must be set to enable e-mail communication.
ADP Lightspeed ADP Lightspeed, based in Salt Lake City, Utah, is a part of ADP Dealer Services, which provides integrated computing solutions to over 25,000 auto, truck, motorcycle, powersports and RVdealers throughout the United States, Canada and Europe. ADP, with nearly $9 billion in revenues and 550,000 clients, is one of the largest providers of a broad range of premier mission – critical, transaction processing and information-based business solutions in selected markets on a global basis. For more information visit www.adplightspeed.com.