Monaco RV LLC, a manufacturer of motorized and towable recreational vehicles, celebrated with American RV at an Open House held June 3.
The event, held at the dealer’s Grand Rapids, Mich., location, included a look at new Monaco products, prize drawings and a presentation by Mike Snell, senior vice president of sales and product development for Monaco. In attendance were six executives from Monaco, a representative from the Navistar Engine Group, and American RV staff, who greeted and answered questions from over 75 customers.
“American RV is a family-run, outstanding organization that puts customer service first,” said Snell. “Our 10-month partnership with American RV has been one of mutual respect, built on a commitment to bring the best recreational vehicles to customers.
“American RV has demonstrated in a short time, the qualities that make it an outstanding dealership; a knowledgeable, well-organized sales and management team, unequalled customer service and highly trained certified technicians and parts staff with belief that the customer comes first. Monaco RV is honored to have American RV as a dealer partner.”
John Monterusso, American RV motorhome sales manager, noted, “From its innovative Monaco Vesta to being the only RV manufacturer building diesel motorhomes that do not require DEF/Urea additives, I find Monaco RV is setting an industry standard with its Monaco Class A motorhome lineup that is very hard to beat. At American RV, we want all our customers to get behind the wheel and take a drive before they make the purchase. This is different from the average dealership standard. Driving a Monaco with the out-mounted air system defiantly sets it apart from the competition.”
He added, “The support and cooperation from the entire Monaco executive team has been a great experience. I am looking forward to continued success and growth. With Navistar being a company that has experience in building engines, trucks, military vehicles as well as many other venues, the quality control implemented into the Monaco RV line will set it head and shoulders above the competition.”
American RV is a premier dealer of new, used and rental RV’s, offering an expansive inventory selection and showroom. With a 17-bay modern service facility staffed by factory-trained, RVDA/RVIA/ASA master certified and state-licensed technicians, the dealership also boasts a state-of-the-art research and special order parts department, overnight on-site parking and sanitation facilities.