Northwood Manufacturing Inc. recently hosted its annual Northwood RV Owners Association (NROA) rally at the company’s home base in LaGrange, Ore., attracting 50 rigs and around 150 people.
According to a press release, “Northwood has always been a customer-intimate company – concerned for and involved with the retail customers who have put their trust in Northwood products and their reputation for lasting quality.” Northwood said that the company leadership remains accessible to the public at large, and to dealer partners and a loyal customer base.
The rally, which is organized each year by the NROA, included in-plant tours, allowing owner to see how the product is made. Northwood said it even assigns a team of technicians to visit the campground where the rally was held and help owners with product concerns.
Northwood also arranges for seminars from supplier resources, like Carefree, Suburban, and ALKO, to help the owners maintain and maximize what they currently own and how they might upgrade their current unit with the latest conveniences after market. One of this year’s seminars was “How to reseal your RV,” which demonstrated the how’s-and-why’s of sealant renewal.
Fun activities included a golf tournament, four-wheel riding, wine tasting and a potluck. There were also opportunities to learn how to quilt and how to western dance. An industrious group of ladies completed and presented two quilts: one each for owners Ron and Sherry Nash.
The rally culminated with a Northwood-hosted barbecue luncheon with Northwood staff and executives mingling with the owners. As a final token of thanks, the executives conducted a raffle in which every attending RV was assured of winning an RV-related prize.
All entrants were resubmitted for a grand prize, which was a 110/12-volt refrigerator or freezer. The prize give-a-way was conducted by Northwood executives, including CEO Jim Jones, Director of Purchasing and Marketing Lance Rinker, Director of Manufacturing Keith Williams, Director of Sales Donald Cochran and COO Ward King.
Cochran noted, “Northwood Manufacturing values this organization of fine people and the opportunity they present to keep communications open with the Northwood RV owner. These rallies offer a great insight into what is important to the customer.”
Northwood Manufacturing Inc. is a towable manufacturer in the Pacific Northwest and Western Canada, producing lines under the brand names of Nash, Arctic Fox, Arctic Fox truck Campers and Desert Fox yoy haulers. Northwood has also launched several new brands, including: Fox Creek, a basic camping trailer; Snow River, a step-up travel trailer and fifth-wheel line; Fox Mountain, a mid-profile fifth-wheel line; and Wolf Creek, a value-oriented truck camper.