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Lance Garners 10th DSI Quality Circle Award

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July 29, 2011 by   Leave a Comment

Lance Camper Manufacturing Corp., the leading U.S. manufacturer of truck camper and travel trailers, has been awarded its 10th Quality Circle Award based on the 18th Annual Dealer Satisfaction Index (DSI) survey.

According to a press press release, this year marks the first time that includes the company’s new line of ultra-lightweight travel trailers.

“Dealers believe the DSI is a tool to help improve communication and the overall relationships with their manufacturers,” said Mike Molino, president of the Recreation Vehicle Dealers Association (RVDA). “The survey measures dealer attitudes in key policy, product, and procedure areas that dealers say are the most important elements in their business partnerships with manufacturers,”

“We’re pleased to be acknowledged again,” says Jack Cole, president of Lancaster, Calif.-based Lance Campers. “And this award is especially meaningful given the inclusion of our new line of travel trailers.”

 

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