Survey: 39% of Air Travelers Annoyed by Flying

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A new survey by the U.S. Travel Association shows frustrations remain high this travel season, so high that two out of every five air passengers would rather not fly.

The U.S. Travel Association says travelers should ask for two gifts from the airlines and TSA. First, TSA should expand its PreCheck trusted traveler program to allow more travelers an efficient and swifter screening process. Second, to remedy the carry-on chaos that’s clogging checkpoints, a relatively minor change to airlines’ luggage policies should be made to include in the price of a ticket the costs associated with checking one piece of luggage.

Survey findings showed:

• Two out of every five passengers (39%) would rather take another form of transportation (e.g., RV, auto, train, bus) than fly to reach their final destination.

• A November survey by the U.S. Travel Association noted four of the top five air traveler frustrations related to the checkpoint process, though a majority of travelers were supportive of recent initiatives to improve traveler facilitation by the Transportation Security Administration (TSA).