RV service technicians are encouraged to sign-up to attend RVIA’s next Trouble Shooter Clinic, scheduled for Feb. 27-March 1, 2012 in South Bend, Ind. This is the second clinic featuring the new format with tracks covering Foundation, Chassis, Power Sources and Appliances.
“The new tracks offer more for the experienced technician,” says RVIA’s Sharonne Lee, director of technical information. “Enrollment in the new tracks is limited and technicians are encouraged to sign up before all of the seats are taken. Technicians get more hands-on and diagnostic experience with the new tracks. Tracks are taken independently, and technicians can now get training suited to their individual needs, rather than having to take the one size fits all approach. Another benefit is the tracks make it possible for technicians to be away from the shop for a shorter period of time and provide continuing education credits for recertification.”
Following is a synopsis of what will be covered in each track. Attendance to the Chassis, Power Sources or Appliance track requires the technician to be certified or have previously attended the Foundation Track.
Foundation – 3 days, 24 hours CE Credit, $360
• Propane – Covers storage and handling, safety connections, thermocouples, venting, regulations, testing devices, control systems and common problems.
• Pre-Delivery Inspection – Covers the purpose of a thorough PDI and what items should be inspected and documented.
• Preventive Maintenance – An overview of the knowledge and skills necessary to provide routine inspection and maintenance to keep the customer safe and happy.
• Customer Care – A presentation to help technicians improve customer satisfaction.
• Fire & Life Safety – A presentation of safety requirements pertaining to smoke and CO alarms, propane detectors, fire extinguishers, floor penetrations, and glass or mirror requirements.
• Basic Electricity – A presentation of 12 VDC and 120 VAC. Includes hands-on exercises covering safety; testing meters and procedures; and common problems and solutions.
• Water Distribution/Drainage-Waste Water/Monitoring Systems – Will cover water supply line, drainlines, holding tanks, fresh tanks, and monitoring installations, sizing, and repair. Also will include testing methods and the new waterless valve installations at fixtures.
• Pumps – Covers pump operation and selection. Hands-on exercises with common problems and troubleshooting.
• Thetford Sanitation – Covers basic diagnosis and repair of toilets, use of wastewater chemicals and Thetford customers service policies and procedures.
Chassis – 2 days, 16 hours CE Credit, $240
• Axles and Frames – Explanation and identification of components of axle, brakes and suspension systems. Hands-on training on brakes, bearings, seals and measuring of axles and frames.
• Hydraulics – Theory and operational characteristics, demonstrate different leveler and slide operations, discuss effective ways to troubleshoot and make timely repairs.
• Towing & Hitches – Covers the proper selection, installation and set-up including brake controls, weight distribution kit, sway controls and fifth-wheel hitching systems.
Power Sources – 3 days, 24 hours CE Credit, $360
• Generators – A comprehensive course covering both Onan and Generac generators including component identification and function, reading and understanding wiring schematics and hands-on performance of operational tests.
• Converters – This course will cover the operating characteristics of 3-types of power converters and their appropriate applications. Hands-on performance diagnostics will be performed on each type.
• Power Systems – This class covers 30- and 50-amp input systems, load panels, basic energy management, line generator switches and neutral current in in-phase and out-of-phase power sources.
• Batteries – Covers battery technology, inspection, testing equipment, specifications and terminology.
• Inverters & Transfer Switches – This course covers inverter/charger and transfer switch basic operation, installation wiring, programming, troubleshooting and board replacement in the field.
• Energy Management Systems – Covers the basic operations, board replacements, and troubleshooting including interfacing.
Appliances – 4 days, 32 hours CE Credit, $480
• Water Heaters – A comprehensive course covering both Atwood and Suburban water heaters including specifications, installation and sequence of operation. Course includes the water heater tear down, testing and reassembly.
• Air Conditioning and Heating – Comprehensive courses covering Airxcel air conditioners and heat pumps and Dometic air conditioners. Instruction includes component operation, installation and troubleshooting. Students will perform a cooling performance and use meters to diagnose components.
• Refrigerators – A comprehensive course covering both Norcold and Dometic refrigerators covering absorption refrigeration versus gravity, heat transfer, component operation and completion of a cooling performance tests.
• Furnaces – A comprehensive course covering both Atwood and Suburban furnaces including specifications, installation and sequence of operation. Course includes the furnace tear down, testing and reassembly.
More information and an application can be found on the RVIA website, www.rvia.org, or by calling Nancy Jo Bell-London at (703) 620-6003, ext. 355.