National Motor Club (NMC) and Airstream Inc. recently announced a partnership agreement that will provide Coach-Net RV technical and roadside assistance to be included in the Airstream 2012 models.
The agreement also provides owners of earlier Airstream models the ability to purchase a membership at an Airstream negotiated rate. Legacy Airstream owners will be notified within the week of this special, limited time offer.
The program, that began mid-September, amplifies Airstream’s premium level of customer service, said Justin Humphreys, Airstream’s vice president of sales.
According to a press release, Coach-Net’s 24/7 availability expands Airstream’s service and provides factory-trained reps to assist Airstream owners wherever they travel throughout the United States and Canada.
“We believe the addition of Coach-Net is a great way to round out our service offering and add support to our valued owners,” said Humphreys. “Whether they are on the side of the road, in a campground, or just have a technical question after hours, we want to give our owners peace of mind knowing that they have a respected, knowledgeable RV industry leader available to help.”
“Airstream is a great example of a partner who mirrors our commitment to service and quality,” said Mat Krzysiak, CEO of NMC. “As Coach-Net approaches its 25th year serving the RV industry, we remain focused on delivering a valuable service to our partners and peace of mind to their customers.”