Decatur, Ind.-based motorhome builder Fleetwood RV Inc. has launched an enhanced version of its website to “deliver a seamless, efficient online experience to its valued customers,” according to a press release.
The new site, www.fleetwoodrv.com, contains an expansion of Fleetwood’s “Owner Center” to include additional product resources and service features that provide easy access to the company’s wide array of product information, parts and factory service centers. The “Owner Center” has also been updated to include functionality for owner manuals which can be downloaded for free. Pull-down menus for each product category enable customers to target the year models they are seeking.
In addition, the site offers a parts and service link allowing direct access to the factory service center where customers can request an appointment or an estimate. A rally service request feature provides access to emergency service for Fleetwood RV customers that attend major national rallies or owner club events. Owners also have access to the events feature where they can register online for the Fleetwood RV National Homecoming Rally in Goshen, Ind., held June 27–July 1.
The enhanced site includes a change of ownership form which allows customers the opportunity to update their contact information due to used purchase or transfer of ownership.
“These new enhancements to the Fleetwood RV website are designed to make our customers’ lives easier,” said John Draheim, Fleetwood RV president and CEO. “We want to provide our owners with the information and resources they need to make their Fleetwood RV ownership a great experience. Our new features and navigation tools will make visiting our website an enjoyable experience and provide customer confidence in knowing they made an excellent choice in purchasing the Fleetwood RV brand.”
For more information about Fleetwood RV products, call 1-800-322-8216 or visit www.fleetwoodrv.com.