Good Sam Enterprises LLC announced it has extended its partnership agreement with the QBE Group through 2017 to provide customers with RV-mechanical breakdown insurance.
According to a press release, Good Sam has been a partner with insurance provider QBE since 1999, offering customers financial protection in the event of a mechanical breakdown or failure, as well as expert claims administration. Years in the making, the new Preferred Provider Network helps match problems to the right repair facility, accepts direct payment from Good Sam for covered repairs and includes facilities that stand behind their work.
“After positive customer feedback and reviewing customer satisfaction levels it made sense to extend our partnership,” said Marcus Lemonis, chairman and CEO of Good Sam. “Good Sam management and Good Sam customers demand the highest customer service levels in the industry and QBE shares a similar philosophy and focus on quality customer service. Together we will continue to reach 100% customer satisfaction.”
Benefits of the Good Sam Extended Service Plan include full-service claims administration, sign and drive repair, customized payment plans and travel reimbursement. Customers can also visit any Camping World SuperCenter for a free 22-point RV inspection. The Good Sam Repair Network currently numbers more than 10,000 providers nationwide.