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Industry Gives High Marks to ARVC’s Program

Editor’s Note: The following story was written by Terri Hughes-Lazzell, former editor of Woodall’s Campground Management, and appears in the March issue of WCM.

The National Association of RV Parks and Campgrounds (ARVC) new Outdoor Hospitality Education Program (OHEP) seems to have been well accepted by the rank and file in the RV park and campground industry, with more than 80 enrolled in the program in the first year.

Of those, 74 students signed up for February’s The National School of RV Park and Campground Management program at Oglebay in Wheeling, W. Va., according to ARVC.

While it will take some time for individuals to complete the requirements for the entire program, there are students enrolled in each certificate level of the program, according to Barb Youmans, senior director of membership and education for ARVC.

Currently, the Outdoor Hospitality Professional certificate is the most popular with more than 50 enrollees. That is the third tier in the program and is targeted at those who have successfully completed the second tier, have a third CPO recertification or completed the ARVC Management two-year program and have 24 months experience in an ARVC member park or pre-approved facility.

The OHEP is purposeful and measures the knowledge of the participant, rather than time spent at a training, says Saundra Bryn, managing partner of Desert’s Edge RV-The Purple Park, Phoenix, Ariz. Bryn, a former educator and curriculum development expert, assisted ARVC in developing OHEP.

“The new program has competencies that are measurable,” Bryn explains. “People must demonstrate either in writing or verbally their knowledge of that area.”

The National School of RV Park and Campground Management provides the components necessary to complete the Outdoor Hospitality Professional certificate program and ARVC encourages its members to attend the school, but it is not required, according to Youmans.

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