RVDA Confab Workshop Offers Back-Office Tips

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September 6, 2013 by   Comments Off on RVDA Confab Workshop Offers Back-Office Tips

Dealers’ expansion to multiple locations has taken off in recent years, offering business owners the opportunity to streamline back-office operations. According to a press release, an Oct. 3 workshop at the 2013 RV Dealers International Convention/Expo will guide dealers through the critical steps of creating an efficient multilocation business by consolidating operations.

“Consolidating Back-Office Operations for Multilocation Dealer Groups — Lessons Learned from Those Who Have Succeeded,” will be presented by Mercedes Hendricks from the Retail Dealer Group at Crowe Horwath LLC. Hendricks will detail how some dealer groups have attained huge savings and improved efficiencies by consolidating many support functions. The process takes a lot of research, planning and lessons from others on how to overcome the inevitable hurdles. Hendricks will condense these lessons in order to prepare dealers to begin making cost-saving changes when they return from Las Vegas.

The 75-minute session starts at 2:45 p.m. on Thursday and will cover how to start the process, likely impediments and how to avoid them, lessons learned by others, practical methods for streamlined financial reporting, floorplan payoffs and vendor payments. Hendricks will also suggest benchmarks for creating a centralized accounting office.

The convention/expo, sponsored by the Recreation Vehicle Dealers Association (RVDA), RVDA of Canada and the RV Learning Center, takes place in Las Vegas, Sept. 30 – Oct. 4 at the Rio All-Suite Hotel and Casino. It is the premier education and networking event of the year for North American RV dealers and their staffs.

Convention registrants can download the free app from Guidebook to add complete convention information to any smartphone or tablet.

This year for the first time the convention will have education workshops geared toward young RV executives. The 2013 convention will also feature an exhibit hall filled with the RV industry’s top suppliers offering products and services to help dealers improve profitability. RVDA’s Partners in Progress Brand Committees will also meet to work on important dealer/manufacturer issues.

Companies interested in partnership or sponsorship opportunities and exhibitor information can contact RVDA at (703) 591-7130 or send an e-mail to Julie Newhouse at To register and find more information on the Convention/Expo, visit

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