EverGreen RV Appoints Conley as Parts Writer
EverGreen Recreational Vehicles LLC announced that Tonia Conley has joined its customer service and parts center team.
According to a press release, Conley will serve as a parts writer for Middlebury, Ind.-based EverGreen. Most recently she worked as a senior retail customer service representative for a large RV manufacturer.
“Acquiring the new customer service and parts center is just another way EverGreen demonstrates their commitment to customers,” said Conley. “What’s so great is that even though they continue to grow, customer satisfaction remains the number one priority.”
With more than 12 years of experience in the RV industry, Conley is an experienced parts writer. After a parts request is received, she ensures the parts are available and places orders with the shipping team. Part requests come from two main channels – dealers and the warranty departments.
“This is an environment that thrives on teamwork and dedication to customer satisfaction,” explained EverGreen Director of Warranty Tony Chupp. “Tonia’s great attitude and hard work have allowed her to excel in her position as an intermediary between EverGreen, dealers and our customers. She will play an integral role in the smooth inner workings of an often complicated process, but I’m confident she’s the best person for this responsibility.”