Complaints Mount About Alaskan Rental Firm

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August 2, 2014 by   Comments Off on Complaints Mount About Alaskan Rental Firm

When an Anchorage, Alaska, company that rents motorhomes came under attack from the Better Business Bureau, it charged harassment. Now, according to a report by the Alaska Dispatch News, B&B RV Rental LLC clients from Nome to Wasilla to Falls Creek, Ore., are popping up to say some harassment might be a good thing.

Ardyth Potter from Nome said she’s been trying for a year to get back the $1,298 deposit she paid on a motorhome that turned out to be unavailable at AKMotorhomes, a B&B RV Rental entity. The company, she said, politely offered to “refund the money, not a problem.”

Potter was later mailed a check. It was no good. She emailed the company to report that.

“They sent me a second check,” she said. “That one was no good.”

Potter e-mailed again and asked for a cashier’s check. She never heard back.

“I’ve gone to Anchorage several times,” she said in a phone interview Thursday. “The original place of business is up for sale. They keep changing names.”

Jana Harkovitch, who manages the company owned by her husband, Peter, told Alaska Dispatch News she doesn’t talk to the BBB because she prefers to deal directly with unhappy clients. That does not appear to be working out so well.

For the full story click here.

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