Alliance Coach Inc., Wildwood, Fla., announced plans to open a second facility in Lake Park, Ga., according to a press release.
The new location, just north of the Florida/Georgia border off I-75, will be a full-service RV dealership directed by General Manager Jeff Dillard, who has over 20 years experience in RV sales, finance, and sales management.
“Alliance Coach will bring north the Florida/south Georgia RV market the same level of commitment to excellent customer service our Wildwood location is know for,” Dillard said.
Alliance Coach has grown rapidly since being launched in 2009 by Alan and Judy Shapiro, Brett Howard, and Caroline Champion. Starting as a service-only facility, they expanded into RV sales in 2010, and in 2011 became the first Platinum Sales and Service Center for Monaco RV.
“Our growth is a reflection of what we do best — build relationships through honesty, integrity, and superior service,” said President Alan Shapiro. “I’m very excited about this new opportunity to bring a happy experience to more RVers.”
Alliance Coach, a full-service Monaco and Holiday Rambler dealership in Wildwood, Fla., has expanded its sales team led by Cy Whisnant to keep pace with growing customer demand.
According to a press release, additions include:
• Kevin Mullis brings over 14 years of RV sales experience with Lazydays RV Sales and has been instrumental in helping over 1,100 families achieve their dream of RV ownership.
• Mitch Collins hails out of North Carolina and has been in the industry for more than 20 years. He is also an RV owner and is active in many RV clubs and organizations.
• Denny Beggs brings an extensive background working all levels of RV dealership sales and management. Beggs has a great customer base and builds on the customer-for-life philosophy.
• Dean Harvey has been in the RV business for 24 years, having worked the last eight years as a customer service professional for Monaco and Alliance Coach.
“We are very excited to expand our staff to accommodate our increased sales volume. Our sales team brings many years of experience as we continue to build relationships and customers for life,” says Brett Howard, Alliance Coach director.
In addition to motorhome and trailer sales, Alliance Coach provides a custom paint and collision center, cabinet fabrication, upholstery shop and chassis area. Formerly a Monaco service center, the company has grown to include concierge RV storage, on-site camping and a full-line parts store.
A sprawling RV service center in Wildwood, Fla., built in 2003 near the junction of I-75 and the Florida Turnpike by now-bankrupt Monaco Coach Corp., has become a full-service motorized and towable RV dealership.
Alliance Coach Inc. opened in September under new ownership — 10 days after the 62,000-square-foot service center went on the auction block during Monaco Coach Corp’s. Chapter 11 bankruptcy proceedings.
”When Monaco built this, they needed a factory service center on the Eastern Seaboard,” said Cy Whisnant, Alliance Coach general sales manager, who for 15 years was vice president of Tennessee-based Buddy Gregg Motorhomes overseeing that company’s sales operation in Lakeland, Fla., until it closed.
The new owners are Brett Howard and Carolyn Champion, who had operated the facility as Monaco employees, and Holiday Rambler motorhome owner Alan Shapiro, all of whom teamed up to bid on the property.
”With his help, they bought the entire facility and the ground around it and formed an alliance, hence the name,” Whisnant said. ”Over $1 million in parts came with the building.”
The facility sits on 30 acres and has 40 indoor and 26 outdoor service bays along with a 40-site campground.
Alliance Coach initially operated as a service center. But the company in December took on the Monaco McKenzie and R-Vision towable lines from Monaco RV Inc., a new company created when certain Monaco Coach assets were purchased by Chicago-based truck and engine builder Navistar International Inc.
Alliance Coach later obtained the local Holiday Rambler and Monaco motorized franchises, and expects the first shipment of Monaco motorhomes to be delivered by early July. More recently, the dealership added Holiday Rambler towable brands.
Currently, Alliance Coach has $1.8 million in Monaco RV motorized and towable inventory, and in addition to new models, also is selling used RVs, some on consignment.
Alliance’s sales department is open six days a week, while the service center, headed by Michael Hawkins, operates Monday through Friday. Dennis Burke will join the company as F&I manager on Monday.
Currently, Alliance Coach will service any brand of motorhome or towable RV and is certified to provide warranty work on Tiffin motorhomes and Workhorse and Spartan chassis.
As a service center that can do collision repair, Alliance Coach also has its own metal fabrication, woodworking and upholstery shops in addition to two 65-foot paint booths. Alliance Coach employs 35 people, 25 of whom are service technicians.
”It’s incredible what we can do here,” Whisnant said. ”We can do everything here for an RV but build them.”
And good fortune came quickly, he reported.
”Since the day they opened here, it’s just been absolutely packed,” Whisnant said. ”And here it is in the middle of summer, which isn’t the high season in Florida, and the shop is nearly full.”
Since Alliance Coach opened as a Monaco RV dealership in March, business has steadily increased, Whisnant said, with floorplan and retail financing arranged through Bank of America.
”Sales have been picking up and we are seeing people putting more significant amounts of money down to get financing in place and a lot of cash buyers have been coming in who don’t need any financing whatsoever,” Whisnant said. ”Right now, we are exclusively Monaco RV, but we are leaving our options open.”
Alliance Coach plans an open house Friday and Saturday (July 2-3). An updated website — www.alliancecoachonline.com — will be completed by the end of July.