Alliance Coach, the first Monaco RV platinum sales and service dealer, was featured in the “RVing“ episode of this past weekend’s Motorhead Garage TV series on FoxSports Network (FSN).
Highlights of the visit to Alliance Coach, located in Wildwood Fla., included a segment on RV maintenance and repair with Alliance Coach Vice President Brett Howard, a tour of new Monaco and Holiday Rambler RV products with Alliance Coach General Sales Manager Cy Whisnant and a search for the right RV part to fit your needs with Alliance Coach GM Caroline Champion.
Click here to watch a video of the program.
Hosts Sam Memmolo and Dave Bowman also experienced a sneak peek on the latest technology for RV dealership service departments from a leading software company called Systems 2000. Alliance Coach’s service department has gone paperless using Systems 2000ds. This software interacts directly with Apple iPads to enable service advisors to start, track, and complete the entire repair order process electronically – without ever filling out a paper form.
Customers will also benefit from the new paperless system that enhances the ease of repair confirmations and monitoring. These customers are able to electronically sign service orders, receive email confirmations, and even track their units’ repair progress in real time on a monitor in the dealership’s waiting room.
The “Motorhead Garage TV Series” with the original “Dynamic Duo” of Sam Memmolo and Dave Bowman, formerly of Shadetree Mechanic, and the Two Guys Garage, bring the audience a behind the scenes look into the fascinating worlds of trucking, RVing, motorsports, ands innovations. Motorhead Garage can be seen on Fox Sports Network (FSN) national television series each Sunday at 11:30 a.m., and Monday at 4:30 p.m. EST (check your local listings, as times may vary).
Monaco RV LLC, a subsidiary of Navistar International Corp., announced the addition of Alliance Coach in Wildwood, Fla., as the company’s first Platinum Sales and Service Center.
According to a press release, Alliance Coach expands Monaco RV service capabilities in the Southeast region and complements its dedicated regional service locations in Wakarusa, Ind., and Coburg, Ore.
“The Platinum Sales and Service Center is an elite designation from Monaco RV, which Alliance is the first to achieve,” said Bill Osborne, president of Lisle, Ill.-based Monaco. “This designation reflects Monaco RV’s long-term commitment to providing our customers nationwide with superior product support.”
Alliance Coach Platinum Sales and Service Center offers special features, including:
• Exclusive sales and servicing of Monaco RV brand products.
• An extensive Monaco RV parts offering.
• An on-site Monaco RV-only campground.
• Concierge RV storage.
Alliance Coach offers an expansive 65-bay service center that is staffed by RVIA-certified factory technicians who have years of experience working on Monaco products, according to Osborne.
Before the LPGA Tour season concludes Dec. 2-5 with the LPGA Tour Championship at the Grand Cypress Golf Club in Orlando, a host of LPGA players, executives, partners and friends will travel in a Monaco RV to visit with fans and spread the word about the Tour’s exciting season and its Florida finale.
The LPGA Road Trip Driven by Monaco RV/Alliance Coach “kicks off” this weekend with a couple of football games: A visit to Gainesville on Saturday (Nov. 13) for a University of Florida SEC football showdown with former Gators golfer Sandra Gal, followed the next day by a trip to Tampa for an NFL Buccaneers game with LPGA player Karen Stupples, a rabid Bucs fan.
The Monaco RV Diplomat will weave around Florida over the next week and a half, wrapping up the Road Trip just prior to Thanksgiving on Nov. 23 with a “Feed the Hungry” visit to Caring Hands Ministry in Wildwood, Fla., home of Alliance Coach, where participants in the Road Trip will prepare special pre-Thanksgiving meals.
“We’re thrilled to partner once again with the LPGA and its players, who not only know how to entertain and engage their fans, but also open their hearts to the communities where they visit,” said Ryan Lee, Monaco RV director of marketing. “As Presenting Sponsor of the Navistar LPGA Classic, we’ve enjoyed great success with the tour and love the idea of partnering for a fun, interactive road trip.”
Added LPGA Tour Commissioner Mike Whan: “Monaco RV’s a great success story — a former small, specialty RV manufacturer that has grown into a thriving corporation producing annual revenue exceeding $1 billion — so we’re proud to work with them both at our annual Navistar tournament as well as the countdown to the LPGA Tour Championship.”
The LPGA Road Trip Driven by Monaco RV/Alliance Coach also will be supported by LPGA and LPGA Tour Championship partners including Pepsi, Blue Diamond Almonds, Choice Hotels and Florida’s Natural Brand.
Media and fans alike are encouraged to participate in the Road Trip, either in person or via the websites of the LPGA, Monaco RV and Alliance Coach, along with their affiliated Facebook pages, YouTube.com channels and Twitter feeds.
Besides the aforementioned football events with Sandra Gal and Karen Stupples, the Road Trip also will feature a number of other activities and appearances including:
- Paula Creamer gets her first up-close view of the new Amway Center during an Orlando Magic game.
- Laura Diaz, Julieta Granada and Commissioner Whan help raise funds for the LPGA-USGA Girls Golf at an EWGA (Executive Women’s Golf Association) pro-am event at the world-renowned TPC Stadium Course on Nov. 15 (www.EWGA.com).
- Suzann Pettersen visits Grand Cypress Golf Club for a special media day on Nov. 17.
- A visit to the World Golf of Fame & Museum in historic St. Augustine (www.WorldGolfHallofFame.org).
- Yani Tseng talks about the Race for the Rolex Rankings No. 1 and Rolex Player of the Year at her Orlando home, formerly owned by Annika Sorenstam.
- Sherri Steinhauer defends her title at the Legends Tour Open Championship at Innisbrook Golf Resort in Palm Harbor Nov. 20-21.
- Scheduled appearances by Florida-based LPGA players Na Yeon Choi, Song-Hee Kim, Christina Kim, Amy Yang, Meredith Duncan, Mindy Kim and more.
Monaco RV LLC connected with its owners Oct. 6-10 for the “Alabama Getaway” rally in Prattville, Ala., held in conjunction with the Navistar LPGA Classic presented by Monaco RV.
“The city of Prattville was a first-class host; this event showcased the best and brightest in women’s professional golf and they really put on a show for us,” said Ryan Lee, director of marketing, in a recent e-mail to Monaco owners.
There were over 85 coaches in attendance representing all Monaco RV makes and models, as well as a few non-Monaco RV brands. Rally attendees received free tournament tickets to enjoy this year’s LPGA event, along with five nights of dry-camping, food and drinks on select nights, games, activities and entertainment – all free of charge. Some of the LPGA tour pros were even accessible during the event to meet and answer questions.
“Monaco RV teamed up with dealer partner Alliance Coach of Wildwood, Fla., to bring a number of units to display at the rally, including Monaco and Holiday Rambler motorized products, as well as Holiday Rambler towable products. We were thrilled to have Alliance Coach be a part of this event with us and we appreciated all their efforts,” Lee stated.
Meanwhile, Navistar has committed to another two years of hosting the LPGA event, and Monaco RV is making plans for its second annual Alabama Getaway. “We were extremely encouraged and excited about the turnout for this tournament and rally, and we can’t wait to do it again next year,” he said.
Monaco RV LLC hosted more than 85 coaches — representing all Monaco makes ands models — for the Coburg, Ore.-based manufacturer’s inaugural “Alabama Getaway” rally, Oct. 6-10 in Prattville, Ala., in conjunction with the Navistar LPGA Classic Presented by Monaco RV.
According to Mike Snell, senior vice president of sales and product development, the event — which also included a few non-Monaco RV brands — was a tremendous success.
“The city of Prattville was a first-class host,” said Snell. “This event showcased the best and brightest in women’s professional golf and they really put on a show for us.”
Rally attendees received free tournament tickets to enjoy the LPGA event, along with five nights dry-camping, food and drinks on select nights, games, activities and entertainment — all free of charge. Some of the LPGA tour pros were also accessible during the event to meet and answer questions.
Monaco RV teamed up with dealer partner Alliance Coach, Wildwood, Fla., to bring a number of units to display at the rally, including Monaco and Holiday Rambler motorized products and Holiday Rambler towable units.
“We were thrilled to have Alliance Coach be a part of this event with us and we appreciated all their efforts,” said Snell.
Navistar has committed to hosting the LPGA event for the next two years and Monaco RV executives said the company will stage a rally at the 2011 program, as well. “We were extremely encouraged and excited about the turnout for the tournament and rally,” Snell said, “and we can’t wait to do it again next year.”
Monaco RV LLC has announced Alliance Coach of Wildwood, Fla., has partnered with Holiday Rambler to carry its full line of motorized products.
Alliance Coach is a full-service, sales and service facility with state-of-the-art facilities. With 40 inside and 25 outside service bays, Alliance Coach employs master certified service techs as well as a seasoned sales staff with many years of Holiday Rambler sales and customer service experience, according to a press release.
“Holiday Rambler is a terrific fit for us,” says Brett Howard, vice president of Alliance Coach. “Collectively, our staff has more than 250 years of service experience with the Holiday Rambler brand. We have formed strong and lasting relationships with these owners.”
According to Caroline Champion, general manager of Alliance Coach, “We are eager to continue these relationships and offer the highest quality service in the industry, as well as offer new products to a legion of new customers. We have confidence in the product direction of Holiday Rambler and are excited for the availability of Navistar engine packages in future coaches as well.”
“It is an honor to have Alliance Coach come aboard with Holiday Rambler,” says Scott Jacobson, national sales manager for Holiday Rambler. “The immense amount of Holiday Rambler product knowledge for both sales and service will enable Alliance Coach to be a successful partner with us. We look forward to our future together and solidifying the Holiday Rambler brand name for many years to come.”