Cruiser RV Reports on Louisville Show Response

December 30, 2009 by · 1 Comment 

Cruiser RV LLC's Shadow Cruiser S 16H

Cruiser RV LLC's Shadow Cruiser S-16H

Cruiser RV LLC enjoyed a very successful Louisville Show earlier this month,  fueled by the introduction of four new floorplans and many new features, according to a company news release.

Spring production is filling quickly due to the overwhelming wholesale response with the retail show season quickly approaching, the company said

The all-new 2-16H Shadow Cruiser debuted weighing just over 2,500 pounds with double expandable tents, offers many high-end standard features, including an electric awning and Aqualon tents. The S-16H represents a new target market for Cruiser RV.

In the ViewFinder product line, the V-24SD was popular at the show. Capitalizing on retail-customer input, the V-24SD combines the walk-through bath used in the V-24FK with a layout that features both an upgraded sofa and a spacious dinette. New for ViewFinder is the ClearView entrance door. The door features a full-length crank-out window with shade, and due to the overwhelming positive response, will now be standard in all ViewFinders.

The Fun Finder X showcased the X-215WSK. which features an outdoor kitchen, complete with a refrigerator, LP gas swingout stove, sink, countertop and roomy overhead cabinets. Inside is an L-sofa slideout, a swivel TV cabinet at the base of the walk-around bed and a bathroom that features a 34-inch neo-angle shower with a glass door.

The XT-275 Fun Finder XTRA sport utility travel trailers (SURV) also was well-received. The XT-275 is a half-ton towable toy hauler with a seperate living and garage area. Sporting a sofa slideout, walk-around bed, a separate 9-foot garage and all the features that set the XTRA apart, this will no doubt fuel this product line ahead into the clear leader in lightweight toy haulers, the company predicted.

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Stallman to Lead Cruiser RV’s Ultralight Towable

December 22, 2009 by · Leave a Comment 

Cruiser RV LLC announced Monday (Dec. 21) the promotion of Jon Stallman to general manager of the company’s ultralight towable division.

Stallman has been with the Howe, Ind., manufacturer of travel trailers and toy haulers since 2005, most recently holding the position of director of engineering and product development, according to a news release.

“We are excited about this change and what it means for our organization,” said Jeff Fought, vice president. “With Jon’s engineering background and excellent understanding of our product and company direction, he will truly be an asset to our overall management team in our quest to remain the undisputed leader in true ultralight RVs.”

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DRV/Cruiser RV Earn New 5-Year Bank Credit Line

November 24, 2009 by · Leave a Comment 

DRV LLC (formerly Doubletree) and Cruiser RV LLC today (Nov. 24) announced agreement with Lake City Bank of Warsaw, Ind., on a new, five-year credit facility.

“This new credit facility will help us to continue our profitable growth and continue to capture market share,” Dave Fought, president of Howe, Ind.-based DRV, said in a news release. “We are delighted to be working with Lake City.”

The companies manufacture travel trailers, fifth-wheels and toy haulers.

All questions should be directed to Dan Van Liew, CFO of DRV, at (260) 562-1075.

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RVDA of Canada Releases 2008 Dealer Survey Results

June 29, 2009 by · Leave a Comment 

The Recreation Vehicle Dealers Association of Canada (RVDA of Canada) has released the results of its 2008 Warranty and Parts Survey.

The trade group had 97 dealers, nationally, respond to the survey, which examined warranty and labor rates, warranty parts and handling as well as rated manufacturers in terms of their overall support, according to the association’s current newsletter.

In the manufacturer ratings, KZ RV LP, Shipshewana, Ind., got the top score, 82.4, out of 100. Jayco Inc., Middlebury, Ind., was second with a rating of 78.8, while Carriage Inc. of Millersburg, Ind., was third with 76.9.

Rounding out the top 10 were Crossroads RV, Topeka, Ind.; Pleasure-Way Industries Ltd., Saskatoon, Saskatchewan; Monaco Coach Corp., Coburg, Ore.; Cruiser RV LLC, Howe, Ind.;  Coachmen Industries Inc., Middlebury, Ind.; Fleetwood Folding Trailers, Somerset, Pa.;  and General Coach West, Oliver, British Columbia.

KZ, Pleasure-Way and General Coach West were the only three firms to rank among the top 10 in all four recent survey years (2008, 2006, 2005 and 2003).

Among the other findings:

  • The average hourly warranty labor rate varied  from $45 to $135 with the national average at $90.16.
  • The average retail shop rate was $92.50 per hour with a range between $45 and $130.
  • Warranty parts and handling allowances ranged from 0% to 100% with the national average at 17.2%.
  • The average parts margin nationally was 37.4%, with a range of 0% to 75%.
  • The number of technicians varied from one to 16 with the average of five per shop.

Most manufacturers give a handling allowance or mark-up for warranty parts. The majority of manufacturers gave allowances ranging between 10% and 40%.

Dealers also were asked to rate (with 100 tops) the following categories:

  • Ease of completing the claims, 64%.
  • Approval of warranty claims, 67%.
  • Flat rate time allowances, 56%.
  • Parts availability and supply, 64%.
  • Overall support, 69%.
  • Promptness of payment, 65%.

The recent survey had an overall satisfaction of 64.1%, which is higher than the 2006 survey, which received a satisfaction rating of 63.3%.

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