Kampgrounds of America, the largest system of open-to-the-public campgrounds in the world, has been ranked 21st in the list of Top 50 Franchises by Franchise Business Review.
Each year, Franchise Business Review interviews franchisees from the top 500 franchising companies in North America. There are more than 75,000 different franchises in the U.S. and Canada. Last year, KOA was 24th on the list.
“It’s gratifying to see that we’ve moved up a few spots,” said Pat Hittmeier, president of Kampgrounds of America Inc, in a news release. “It’s great to be at the top with some of the best brands in the world.”
“Franchisee satisfaction is the most critical factor for any prospective franchisee to consider before investing in any franchise opportunity,” said Eric Stites, president of Franchise Business Review. “Even during challenging economic times, the very best franchise businesses maintain high franchisee satisfaction. This year’s award-winning franchises are in that elite group and represent the very best franchise opportunity investments in the marketplace today.”
Now in its fifth year, the Franchise Business Review awards begin with in depth research on more than 500 franchises that include more than 100,000 franchisees. Other award winners include FastSigns International, Heaven’s Best, Auntie Annie’s Pretzels, Paul Mitchell, Home Instead Senior Care and Computer Troubleshooters.
Franchise Business Review surveys thousands of franchisees to measure satisfaction levels related to their franchise ownership experience. Survey questions cover everything from training and support, system quality issues, franchisor relationship, financial opportunity to overall satisfaction.
“We are confident that we do a good job for our franchisees in all of the measured areas, and then some,” said KOA’s Hittmeier. “It’s gratifying to see that confirmed by an outside source.”
Kampgrounds of America Inc. is the largest system of family campgrounds in North America., with more than 475 locations in 46 states and nine Canadian provinces. The company headquarters is located in Billings, Montana, where it was founded 48 years ago.