Orange, Calif.-based Leisure Interactive LLC, the developer of Hercules software (LI), and GuestRated LLC, creator of GuestReviews satisfaction survey tools, announce the industry’s first “full-featured” consumer-generated review system for campgrounds and RV parks.
The GuestRated program recently launched on the Leisure Partner Network including, guestrated.com, camping.com, rvparks.com, campgrounds.com, camp-california.com, and ksrvparks.com. With the integration of GuestRated features into the LI online campground directory with its real-time online reservation system, campers and RVers are now able to search for parks, read individual consumer comments and ratings, and submit their own campground reviews.
“The GuestRated joint venture is another example of LI’s commitment to delivering the most comprehensive marketing solution for campground operators to connect with online consumers,” said Deb Kohls, executive vice president, business development for LI. “Reviews and ratings will enhance the consumer trip planning experience delivering a single source for researching, trip planning, instant access to book a campsite, and get immediate confirmation. Plus unlike other review sites the GuestRated program offers park management the opportunity to respond to reviews and quickly connect with the online consumer.”
When used with the GuestReviews survey management tools, park operators will have a detailed understanding of total guest satisfaction. GuestReviews offers business owners an automated system to manage consumer feedback and satisfaction. To learn more about these tools visit www.guestreviews.com.