Don Clark, president of Dutchmen Manufacturing Inc., announced today (April 12) that Jerry McCarthy has joined Dutchmen RV as director of service, parts and warranty.
McCarthy is a 30-year veteran of the RV and automotive industries serving in executive positions in operations, quality control, distribution and product development as well as service, parts and warranty.
According to Clark, “We are very fortunate to attract the level of talent that Jerry McCarthy represents to Dutchmen RV. Jerry is the absolute best service, parts and warranty professional in the business. He is well respected by dealers and is known for industry leading service parts and warranty support programs.”
Clark added, “Dutchmen’s commitment to service after the sale is second to none. Jerry is dedicated to streamlining our service parts and warranty process making Dutchmen service operations more efficient and responsive to dealers and consumers.”
McCarthy’s department also oversees Dutchmen’s online “Dutchport” electronic warranty solution program. Warranty claims, pre-delivery inspections and parts ordering can be completed on-line with the program reducing processing time and improving part shipment accuracy.
For more information on Dutchmen’s Service, Parts and Warranty operations and the Dutchport electronic warranty solution contact Jerry McCarthy phone at 574-537-0600 or by email at firstname.lastname@example.org.
Dutchmen is a division of Thor industries Inc. Dutchmen RV brands include the Denali, Four Winds, Colorado, Grand Junction, Aerolite, Kodiak and Dutchmen brands. For more information on Dutchmen RV and its brands visit www.dutchmen.com or (574) 537-0600.