Norcold is recalling certain RV refrigerators for a follow-up repair to an earlier recall.
The Thetford Corp. division is recalling Models 1200, 1201, 1210 and 1211, 1200, 1201, 1210 and 1211 4-door refrigerators with cooling unit serial numbers ranging from 700000 to 13085759.
These refrigerators were installed as original equipment in vehicle model years 1997 to 2010. Other recalled refrigerators may have been purchased as replacement during the same period.
It is important to implement this safety enhancement to prevent an unsafe elevation in the temperature of the cooling unit should the unit fail in operation, the company warned. This enhancement seeks to minimize the risk of injury or death due to fire.
If you have any questions, contact the company at (800) 767-9101, Monday through Friday, 9 a.m. to 10 p.m. EST.
Founded in 1959 to manufacture and sell specialty refrigerators for the RV and marine industries, Thetford Marine’s Norcold brand is proud to celebrate its 50th anniversary. Selling more than 3 million refrigerators/freezers worldwide, Norcold strives to exceed the needs of a demanding marketplace, according to a news release.
As the recreational industry prospered, so did Norcold. Rapidly growing from a small, family company in California to a world leader, Norcold was acquired by the Stolle Corp., an Alcoa company, in 1963. To handle rapid growth, Norcold moved to its current Sidney, Ohio, location in 1964.
When a competitor bought its primary supplier of cooling units in 1988, Norcold responded quickly and dynamically. Within a year, the company built a manufacturing plant in nearby Gettysburg, Ohio, that produced higher quality products than its previous vendor.
Norcold’s growth and innovation continues today, with the introduction of features such as the water-in-door Chilled Water Dispenser. The company recently launched the largest gas-absorption RV refrigerator on the market, the 17-cubic-foot PolarMAX RF (shown above at left).
Headquartered in Ann Arbor, Mich., Thetford Corp. is the world’s leading supplier of sanitation and refrigeration products for the recreational vehicle, marine and heavy-duty truck industries. Thetford is a privately held company with eight manufacturing facilities in four countries.
Thetford subsidiaries include Norcold, America’s leading manufacturer of gas-absorption refrigerators and freezers for the RV, marine and truck markets; Tecma, a producer of fine-china toilets and powerful waste-transfer systems based in Italy; and Spinflo, a unit in England that manufactures high-quality cooking and heating appliances as well as accessories.
Norcold has voluntarily extended a prior recall to include refrigerator models 1200LR, 1200LRIM and 1201LRIM manufactured from March 1, 2001, to Dec. 31, 2002, the company announced in a news release. Each cooling unit under the extension has a serial number between 1273701 and 1536607.
Norcold has notified the National Highway Traffic Safety Administration (NHTSA) and Transportation Canada of the extension upon becoming aware that the recall could involve additional refrigerators, which may under certain conditions, result in high temperatures and possibly a fire.
In addition to the recall above, Norcold has determined that it is necessary to modify the remedy associated with a previous recall to models 1200LR and 1200LRIM with cooling unit serial numbers 700000 and 1008700, manufactured between December 1996 and February 1999. Owners who responded to this previous recall will be contacted instructing them to bring their recreational vehicle into a service center so that a safety thermal switch kit can be installed on the replaced cooling unit.
Vehicle owners with these newly recalled models or those who obtained a remedy to models 1200LR 1201LRM and 1200LRIM must stop operating their refrigerator until it has been inspected and repaired. Persons owning an affected refrigerator can call Norcold at (800) 767-9101 for additional important information and to obtain the location of the nearest Norcold Service Center. Information is also available at www.norcold.com <http://www.norcold.com/> (Select Customer Support, then Recall Info).
Service personnel should call the Technical Assistance line at (800) 444-7210 to obtain the thermal switch kit required for the adjustment. Details of the individual recalls and the specifics are as follows:
- Recall # 09E-026 — for 5,900 cooling units that were used as replacements for the 02E-045 recall, initiated in 2002, were not equipped with a thermal switch system. Therefore, those owners will be contacted, directly by Norcold, to have their cooling unit retrofitted with a thermal switch kit.
- Recall #09E-027 — for 22,350 cooling units that are in the population of cooing units that range from the end of Extended recall l, 08E-030 to the implementation of the algorithm, implemented in January 2003. Norcold will contact OEMs, distributors and dealers who sold such units, in order to contact customers to alert them to bring in their recreational vehicle to a Norcold Service Center.
Letters detailing the recall extension will be sent to all manufacturers, distributors, dealers and service centers. Owners of the previous recall remedy will be contacted as soon as possible.
The Recreation Vehicle Industry Association (RVIA) held another successful Trouble Shooter Clinic March 9-13 at Ivy Tech Community College in Elkhart, Ind., continuing 20 consecutive years of providing expert instruction on key RV systems.
The week-long hands-on program was made possible through the support of Industry suppliers Norcold/Thetford, RVP/Suburban Manufacturing, Marshall Gas Controls, Manchester Tank & Equip. Co., Cequent Performance Products, Parallax Power Components LLC, Shurflo, Atwood Mobile Products, Cummins/Onan, Dometic Corp., Dexter Axle Co., RVP/Airxcell, and Equalizer Systems.
The clinic focused on basic electricity, propane theory and safety practices, with each supplier offering in-depth instruction on design, operation, maintenance and trouble shooting procedures for their products and providing units for demonstration and hands-on student work. The intensive workshop courses are designed to give service technicians the latest in diagnostic trouble shooting procedures and increase service proficiency to benefit RV owners, dealers and manufacturers alike.
Immediately following the clinic an RV Service Technician Certification test was given to those seeking to become Certified and Master Certified Technicians. The program is designed to assist RV owners and industry members in identifying those professionals who have demonstrated the knowledge and ability to satisfy established standards in RV diagnostic and repair procedures.
Service technicians came to the Elkhart clinic from numerous locations, traveling from as far away as Nevada, Texas, Florida and Canada to take part in the program.
The clinics will begin again in the fall and are currently scheduled to be held in Tennessee, Pennsylvania, Texas and Indiana.
For more information on the program, contact the RVIA at (703) 620-6003 or visit www.rvia.org.