After record growth at its national meeting last year, NTP Distribution managed an even bigger event this year at “The Expo” – a new name for the Jan. 28-30 gathering held in a new venue and at a new time.
“On the dealer side we’ve seen a 40% increase in people registered this year,” said Jane Donnelly, marketing director for NTP parent Keystone Automotive Operations Inc., inside the Sands Convention Center behind the Venetian Hotel on the Strip in Las Vegas.
That’s even more impressive when you consider that last year saw 50% growth in attendance over 2012.
Donnelly reported that the supplier count was also higher than last year. “I think the supplier base is up 20%,” she said, noting there were roughly 160 suppliers on the floor of the show, according to NTP’s show directory list.
The workshops Tuesday (Jan. 28) were well attended and got positive reactions from dealers, Donnelly added.
NTP personnel had some concerns about the timing of the late January show – two weeks earlier than last year – because it gave suppliers less time after the event put on by their largest competitor. Donnelly, however, said that feedback from attendees indicated it wasn’t a problem.
By noon Wednesday (Jan. 29), several suppliers told RVBUSINESS.com they were pleased with the crowds and the energy of the show.
“We have high expectations for this show,” said Rod Hire, product manager of Mito Corp.
Eric Jason, national sales manager for Roadmaster, added, “With the reports of 700 dealers, we’re expecting a great show.”
NTP Distribution Inc. today (April 23) announced the opening of a new shipping warehouse within Keystone Automotive’s Kansas City, Mo., distribution center on April 30. Similar to NTP’s recent opening and moves in Exeter, Pa., Corona, Calif., and Austell, Ga., RV products will occupy a section of this 250,000-square-foot facility.
The company also announced it will be closing its distribution center in Elkhart, Ind. Customers who had been serviced from Elkhart will receive service starting April 25 out of NTP’s Exeter, Atlanta or Kansas City distribution centers. The company said this will coincide with a significant increase in the number of customers receiving next-day fleet service on their orders as a result of Keystone acquiring NTP last October.
“As we’ve said since we became a part of Keystone, we’re all about growth,” said Greg Boyd, president of Wilsonville, Ore.-based NTP. “This is just another step in our ability to service our customers better, allowing us to penetrate areas like the Great Plains states and Colorado with improved delivery services.”
“Our goal is to continue to provide our customers with the best service in the industry. We have taken special measures to avoid disruption in service while we make the transition,” said Sean Hennessy, director of operations for NTP.
Wilsonville, Ore.-based NTP Distribution and Wuxi Kipor Power Co. Ltd., have entered an exclusive partnership for the RV Industry developing quality generators with high-end features at a very competitive price to dealerships.
“The Wuxi Kipor Power Co. generator line is well respected all over the world for continuous quality improvement learned in servicing high demand clients such as military, regional governments, and large corporations in several countries,” Greg Boyd, CEO for NTP, said in a press release. “This continuous quality improvement from Wuxi Kipor Power Co. will provide NTP’s customers high-end features, such as parallel power, at a very competitive price point.”
NTP said it has worked the greater part of a year with China-based Wuxi Kipor Power Co. to create an infrastructure to completely support NTP’s customers in the sales and service efforts with the Wuxi Kipor Power Co., Ltd generators.
“As we were developing the contract with Wuxi Kipor Power Company, we were looking for the best product and services for our dealerships and warranty protection,” said Boyd. “Kipor represents that quality and we know that together we are going to market with a superior product.”
As NTP gets ready to launch this new relationship they have also set up training classes that will be held throughout the United States. These classes will train customers on the benefits and servicing requirements of the Kipor generators.
“It is critical that when we bring on a line as comprehensive as this one that we are providing our dealer partners with the highest in education and training,” said Mark Jenson, vice president of sales and marketing. “NTP’s goal has always been to partner with our customers and we can achieve this through integrated training on this line.”
As a distributor, NTP has partnered with many exclusive lines to provide exceptional service, products and price to their dealer partners, said Boyd. This relationship with Wuxi Kipor Power Co. will further NTP’s commitment to provide the right products, and the right price for the RV industry, he added.
NTP Distribution, a key RV parts and accessories distributor, next week is hosting its annual dealer conference – the “2011 Big Kahuna Show” – Feb. 14-18 at the Palm Springs Convention Center.
Nearly 500 dealers — more than 30% greater than last year — are expected at the event.
“This year’s conference, held in the Polynesian paradise of Palm Springs, Calif., is sure to make you think you can catch the perfect wave just outside the door,” the Wilsonville, Ga.-based distributor is telling its website-visiting dealers on the eve of the company’s annual conference. “Since the desert doesn’t have those amazing waves and spectacular views we have put together another outstanding event schedule sure to make you feel like you’re walking the sandy beaches of Hawaii. So dust off your Hawaiian shirts and hula skirts and join us February 14-18, 2011, at our annual dealers conference.”
For over 40 years, NTP Distribution has been serving the RV industry by distributing “the best in parts, supplies and accessories” to its dealer clients. Founded by Wallace J. Lewis as Northwest Trailer Parts in 1962, NTP today has more than 200 employees, four major warehouses and two satellite operations across the U.S.
Conference highlights include a Tuesday, Feb. 15, full day of informative workshops hosted by the company’s vendors, followed by an “Aloha Reception and Dinner” at the convention center. Extended show floor hours will be held on Wednesday and Thursday for visiting displays of NTP’s 2011 vendors, while a poolside “Big Kahuna Dinner” is planned for the Renaissance Hotel at which a Hawaiian trip for two will be raffled off.
The agenda looks something like this:
Tues., Feb. 15
7:30 a.m. – 9:00 a.m. Breakfast
9:00 a.m. – 12:00 p.m. Vendor Workshops
12:00 p.m. – 1:00 p.m. Lunch (Primrose BD)
1:00 p.m. – 5:00 p.m. Vendor Workshops
5:15 p.m. Aloha Reception & Dinner
Wed., Feb. 16
7:30 a.m. – 9:00 a.m. Breakfast*
9:00 a.m. – 12:00 a.m. Show Floor Open
12:00 p.m. – 1:00 p.m. Lunch (Show Floor Open)
1:00 p.m. – 5:30 p.m. Show Floor Open
5:30 p.m. Dinner on your own
Thurs., Feb. 17
7:30 a.m. – 9:00 a.m. Breakfast*
9:00 a.m. – 12:00 p.m. Show Floor Open
12:00 p.m. – 1:00 p.m. Lunch (Show Floor Open)
1:00 p.m. – 5:00 p.m. Show Floor Open
5:00 p.m. Big Kahuna Dinner
Fri., Feb. 18
A leading U.S. distributor, Oregon-based NTP in 1994 opened a second warehouse in Ontario, Calif., and in 1997 acquired MHS Supply in Elkhart, Ind. The Oregon company’s Grand Prairie, Texas, warehouse was added in 2007 to cover the southern states while its newest warehouse in Austell, Ga., opened its doors last March.
“With our satellites in Fresno, Calif., and Edmonds, Wash., NTP covers major portions of the U.S. within one to two days,” the company states on its website. “To meet the needs of the growing number of North American dealers, we continue to evaluate further growth opportunities. Our long-term goal is to offer next-day service across North America.”
NTP Distribution, a leading RV lifestyle parts and accessories distributor, has announced changes in key leadership positions.
“It is my pleasure to announce that Greg Boyd will be assuming the role of CEO of NTP Distribution effective immediately,” said Bob Morter, prior CEO of NTP, in a news reease. “Greg has been with NTP since 1987 and has executed his role as president of the company with distinction since 2004. His steady leadership through recent turbulent times has shown this promotion to be well deserved. As one of NTP’s three shareholders, Greg has demonstrated an ability to properly balance the needs of the customers, employees, vendors and shareholders.”
Morter concluded, “I have stepped down as CEO to begin my new role with NTP as chairman of the board. As a personal friend and professional partner for 23 years, I am excited for this next phase in Greg’s career.”
Over his 23 years with NTP, Boyd has served in many different leadership roles within the organization. His career began in the warehouse and included such roles as warehouse manager, operations manager, vice president of operations and president.
NTP Distribution, a privately held company, is a provider of quality aftermarket products, parts and accessories for dealers in the recreational vehicle and hitch and tow industries. The company was founded in 1962 by Wallace J. Lewis as Northwest Trailer Parts. Today the company has over 200 employees, five distribution centers across the U.S. and two satellite operations in Fresno, Calif., and Edmonds, Wash. NTP’s corporate headquarters is located in Wilsonville, Ore.
For more information about NTP Distribution, visit www.ntpdistribution.com.
NTP Distribution has launched its new and enhanced web tool – “via with InSight.” This new addition to NTP’s portfolio of value-added services is loaded with new features to make it easier for dealers doing business with NTP, according to a news release.
“We’re excited to be able to bring to market these new online tools. This product launch introduces the most comprehensive website in the RV industry for leveraging your parts and accessories distributor’s inventory and information,” said Mark Jenson, vice president of sales and marketing at NTP. “It’s our ambition to enable dealers to take charge of their day by offering them more efficient use of their time in getting to the information they need to manage their parts inventory and customer expectations.”
The enhancement of NTP’s ordering system “via” will allow parts managers and technicians simplified parts ordering and easy access to over 17,500 stocked and repair parts. Integrated into “via’s” ordering system is InSight, NTP’s new, robust parts breakdown and repair information application. InSight was developed to assist in quickly locating and ordering repair and replacement parts. With advanced search capabilities, quick navigation of expanded breakdown diagrams, and enhanced views of schematic images with parts lists, InSight saves dealers time and energy and get’s them the right product the first time. And with NTP, it’s free to use for all via user account holders.
In addition to an enhanced “via” interface and InSight, NTP also added its new on-line catalog. Once logged in, dealers can browse by catalog pages, product categories or our advanced index listing. Pricing and real-time inventory can be checked before an order is placed. In addition, dealers can access “via-only” promotions, monthly flyers, and new product sheets along with having access to industry news feeds.
To learn more, you can sign up for a “via” account at https://via.ntpdistribution.com or contact NTP directly.
NTP Distribution, a privately held company, is a provider of quality aftermarket products, parts and accessories for dealers in the recreational vehicle and hitch and tow industries. The company was founded in 1962 by Wallace J. Lewis as Northwest Trailer Parts. Today the company has over 200 employees, five major warehouses located in the U.S. and two satellite operations in Fresno, Calif., and Edmonds, Wash. NTP participates in the Great Game of Business and is proud to be an Open Book Management company as well. NTP’s corporate headquarters is located in Wilsonville, Ore.
For more information about NTP Distribution,visit www.ntpdistribution.com or contact NTP at (800)-242-6987.
NTP Distribution, a leading RV lifestyle parts and accessories distributor, Monday (March 15) opened a distribution center in Austell, Ga., its fifth nationwide.
“From the very beginning, our experience in making a home in the Atlanta region has been nothing but excellent,” said Greg Boyd, president of the Wilsonville, Ore.-based distributor. “Although we had a very aggressive schedule for opening, we are on track and will begin shipping March 15. The dealers in this market continue to delight us with their support and anticipation of the quality support and service NTP is known for. When we open a facility, we bring the entire package in sales support, technology and a fully stocked full-line product offering in over 63,000 square feet of warehouse space. “
The Austell, distribution center will provide dealers easy access to over 12,000 active parts, same-day shipping with late cutoff times and next- and 2-day transit times in the region. The facility is located at 7515 Hartman Industrial Way.
NTP Distribution, a privately held company, is a provider of quality aftermarket products, parts and accessories for dealers in the recreational vehicle and hitch and tow industries. The company was founded in 1962 by Wallace J. Lewis as Northwest Trailer Parts. Today the company has over 200 employees, five major warehouses strategically located in the U.S. and two satellite operations in Fresno, Calif., and Edmonds, Wash.
For more information about NTP Distribution, please visit www.ntpdistribution.com or contact NTP at (800)-242-6987.
NTP Distribution recently announced the opening of its fifth distribution center, located in Austell, Ga. It is slated to begin shipping products in March, according to a news release.
“The Atlanta region has been a strategic goal for NTP,” said Greg Boyd, president of the Wilsonville, Ore.-based distributor. “The new Austell distribution center gives us the capabilities we need to continue to provide best-in-class logistics services across the country. Such an expansion will enable NTP to better service our existing dealers as well as invite many new dealers to experience our high fill rates, late same-day shipping cutoff times and our exceptional staff who provide great customer service.”
The new facility is located at 7515 Hartman Industrial Way in Austell, an Atlanta suburb. NTP will begin to stock the 64,000-square-foot facility with product in early 2010 and will commence shipping in March.
“Opening NTP’s distribution center in the Southeast is the realization of a goal that one year ago seemed a long way off,” said Mark Jenson, vice president of sales and marketing for NTP. “During 2009, we felt strongly that NTP’s message of inventory control, operational efficiency, and technological innovation that we’ve brought to our customers for years was going to receive even greater receptiveness than in the past. Our ability to gain market share during this downturn is proof of that. With our Austell facility and addition of outside sales staff in the region, we look forward to helping more dealerships improve their parts operations.”
REDEX, the member-owned cooperative of independent RV dealers, is rebranding itself as the Priority RV Network and embarking on an aggressive retail marketing campaign that will include parts and accessory sales in as many as 50 dealerships yet this year. And REDEX eventually plans to expand into rentals and a camping club, according to Executive Director John Mancinelli,
“This dealer cooperative will become a customer-driven organization,” says Mancinelli, following the organization’s April 28-29 annual meeting at the Hyatt Hill Country Resort in San Antonio, Texas. “Some organizations are good at selling customers who arrive at their dealership. Our outlook is to have the RV customer seek us out because of our unified and comprehensive nationwide programs that are a great benefit to the consumer.”
While REDEX will remain the business-to-business name of the organization, Mancinelli says REDEX dealers, who claim to be the leader in RV sales for all private and publicly held dealer organizations, wanted a more receptive retail/consumer name. That’s how the Priority RV Network nameplate evolved.
“Priority RV Network is a fitting name for our cooperative because our dealers want our customers to know they take Priority in all aspects of our business,” said Mancinelli in a press release. “Our mission statement reflects our attitude towards our customers.”
As for the nationwide launch of the parts and accessories program in San Antonio, Mancinelli said “90% of our dealers have already signed up for this program, and we expect that number to grow in the next few weeks. Priority RV Network will open 50-plus Priority RV Parts Stores this summer. Our first catalog represents approximately 200 parts and accessories priced at or below the industry leading retailer’s pricing. We feel very confident that we will grow this brand to 100 locations in the next 18 months.”
The Priority RV Parts Stores program is being developed by Voyles & Co., with the dedicated support of NTP Distribution, which Mancinelli describes as “arguably the most consumer-oriented RV parts distributor” available. “This is an unbeatable combination,” he noted. “Voyles & Co. is a marketing firm specializing in the RV aftermarket for more than 30 years, coupled with a progressive distributor at the ready to launch a national program designed to give the RV customer an alternative for one-stop parts and accessory shopping.”
Four to six catalogs will be produced annually, with a wide range of products available at competitive prices. The catalogs will list participating nationwide dealers and introduce and promote other programs now available to Priority RV Network dealers/consumers, including:
- Customers buying from a Priority RV Network dealer that need service while traveling more then 100 miles from their selling dealer will receive priority service at any REDEX location.
- Dealers who send in insurance quotes and receive payment for quotes, policy sales and renewals “build a book of business and profits in just a few years.”
- An exclusive roadside assistance program with a dedicated Priority RV toll-free number and administration.
- Extended warranties private labeled for the network. Dealers are reporting an increase of penetration and profitability on these exclusive products.
- Only the cream of the pre-owned RV crop qualify to be part of this program, states the REDEX release. A 240-point inspection certificate accompanied by a 90-day warranty boost RV sales and profitability.
REDEX, meanwhile, has a newly developed consumer based website www.priorityrvnetwork.com that will feature rolling stock inventory from member/owners. “This site,” states the release, “will be ranked in the top three or four for RV sales in the US, and if there is an uptick in participating dealers, it could rank one or two in the nation. This umbrella site and the direct website www.priorityrvpartsstores.com will house our parts catalog, where consumers can place orders online, as well as enrolling in other Priority RV products and services.
“Many of the listed programs are new and are just being added to the web site,” adds the release. “As one could imagine, the web site will be in constant change with the growth of the Priority RV Network.”
The Recreation Dealers Cooperative Association (REDEX) will unveil a private-label retail initiative during its annual meeting April 28-29 at the Hyatt Hill Country Resort in San Antonio, Texas.
”We didn’t have any retail exposure at all,” said John Mancinelli, who in March was named executive director of REDEX with offices in Bowling Green, Ky.
REDEX was formed in 1996 as a dealer cooperative and currently has 51 members with combined revenue of about $2 billion who accounted for the sale of 50,000 new and used RVs in 2008.
”We took on a new name — Priority RV Network (www.priorityrvnetwork.com) – and in San Antonio we will be introducing new products and programs and talking about how we will move forward,” Mancinelli continued. The organization will retain its REDEX nomenclature for its business-to-business operation, Mancinelli said.
Retail programs will include customer service, extended care, roadside assistance, certified RVs and a camping club along with other services, Mancinelli said.
About 45 dealers representing more than 90 locations are expected to attend the San Antonio meeting as well as 18 vendors including Bank of the West, US Bank, Reed Brothers Insurance, P&H Group, Coach-Net and distributors NTP Distribution and Stag-Parkway Inc.
Mancinelli said REDEX will continue to provide business-to-business opportunities for its dealership members apart from its retail outreach program.
”We think we have a really good idea how to make this work,” he said.
”The whole idea is that REDEX will have two functions. One is to have the b2b vendor program that give us an advantage in the marketplace. But there also will be an external side where we want to be visible in the RV consumer marketplace so that consumers can have the same advantage.
”We want consumers to recognize the fact that there is advantage of doing business with a Priority RV dealer.”