RMS North America Touts New Online System

September 9, 2011 by · Comments Off on RMS North America Touts New Online System 

RMS North America is introducing a new property management and online reservations system that enables campgrounds, RV parks and resorts to manage their inventory using “dynamic pricing” – the ability to automatically increase rates based on occupancy levels and date of booking, according to a news release.

“North America’s campgrounds, RV parks and resorts have never had access to this kind of front desk and reservation system at such affordable rates before because the technology was cost prohibitive,” said Tom Chiarello, vice president of business development for RMS North America. “Now, campgrounds, RV parks and resorts can use the same sophisticated yield management strategies that are used by the hotel and airline industries to maximize profitability.”

Originally developed in Australia, RMS North America has spent several years testing and refining its new property management system specifically for North American RV resorts, campgrounds, private motorcoach resorts, outdoor recreation facilities, marinas, motels and hotels.

”With our system, operators can seamlessly manage their properties in real-time using a single solution that has the flexibility to be configured to single or multiple properties of any size and type,” Chiarello said. “The system can also seamlessly and instantaneously manage reservations placed through multiple websites as well as those taken by phone by front desk staff.”

“This product will revolutionize the way campground operators run their business,” Chiarello said, adding that the product also has other technological capabilities that are attractive to private park operators, including database marketing, reporting, point of sale, text and email guest communications, owner accounting and integrated online reservations.

Greg Sidoroff, vice president of operations of Sunland RV Resorts, one of several RV resorts to test RMS reservations management technology, said his firm was so impressed with the performance, functionality and ease of use of the RMS system that the company has replaced its previous system with the RMS solution.

“The ability to oversee multiple properties, each with a diverse mix of needs from RV spaces, storage, group reservations, facilities and rental accommodations, has been a welcome benefit of using this technology,” Sidoroff said. “The system is easy to use and it allows our staff to spend more time interacting with the guests and improving their experience versus being bogged down in task work.”

RMS North America has had substantial inquiries and a waiting list of orders that they have recently begun to fulfill. RMS North America plans on previewing their system at several industry trade shows and functions in this fall and next spring.


Based in La Jolla, Calif., RMS North America is a world leader in state-of-the-art property management and online reservation solutions for RV resorts, campgrounds, private membership resorts, outdoor recreation facilities, marinas, motels, and hotels. RMS currently has over 3,000 customers worldwide in Australia, New Zealand, the United Kingdom and several other countries. Their website is

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