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RV Rental Workshops On Tap for RVDA Confab

July 31, 2012 by · Leave a Comment 

The RV Learning Center is developing a series of workshops for RV rental companies during the 2012 RV Dealers International Convention/Expo Oct. 1-5 in Las Vegas.

According to a press release, attendees will learn about the nuts and bolts of RV rental agreements, updates on RV rental law and how to choose what products to offer.

Topics and presenters include:

New Developments in RV Rental Law: Trends and Update for 2012, Leslie Pujo, LaPlaca Pujo, P.C.: This interactive session will discuss new developments in rental vehicle law during the past year, including rental contracts and insurance. The discussion will focus on legal rules as well as best practices for RV rental companies to adopt.

Five Ways to Kill Web Leads, Bob McCann, ARI: In this educational seminar, Bob McCann will go over the five most common mistakes he sees RV retailers making when he teaches online lead management best practices. He will explain what not to do, what to do, and why, so attendees can implement proven tactics designed to inspire positive change at their companies.

What’s Hot & What’s Not: Roundtable and panel discussion featuring Martin Onken, Expedition Motor Homes Inc. (moderator), Brad Bacon, PleasureLand RV Center Inc. and Tom Zeilstra, Pierce RV Supercenter: Practical, proven ideas that work and can immediately improve a dealership’s operation for profit, efficiency and safety will be the focus of this annual gathering of both top and new rental dealers. Discussion will include a review of product features and services that have proven to put a rental department at risk, or lose them money and how to plan ahead to determine what to offer customers in 2013.

Key Performance Indicators: How to Measure if You’re Really Successful, or Just Pushing Uphill, Martin Onken, Expedition Motor Homes Inc.: A handful of key numbers tell companies how they are really doing in the rental business. In this session, attendees will learn how these numbers help identify weaknesses and opportunities and how to immediately take steps to strengthen the rental department.

7 Low Cost/No Cost Marketing Tools, Evanne Schmarder, Roadabode Productions: Schmarder will offer seven valuable guerrilla tactics including Google Places, Foursquare, photo stamps, QR codes and more. This session will be interactive with audience participation. Attendees will walk away with a new appreciation for imaginative, low or no cost marketing and PR techniques as well as a number of ideas that can be quickly and easily implemented.

The convention is sponsored by the Recreation Vehicle Dealers Association (RVDA), RVDA of Canada and the RV Learning Center. The 2012 convention will feature an exhibit hall filled with the RV industry’s top companies offering products and services to help dealers improve profitability. RVDA’s Partners in Progress Brand Committees will also meet to work on important dealer/manufacturer issues.

Companies interested in sponsorship opportunities and exhibitor information can contact RVDA at (703) 591-7130 or send an e-mail to info@rvda.org. Visit www.rvda.org and www.rvlearningcenter.com to register for the convention and receive regular updates. You can also get convention updates on LinkedIn professional networking services, Twitter and Facebook.

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Latest ‘RV Technician’ Issue is Available Online

July 30, 2012 by · Leave a Comment 

The most recent issue of the RV Learning Center’s RV Technician, an online magazine published six times per year, is now available. According to a press release, a subscription includes access to back issues via a special subscribers-only website.

RV Technician keeps service professionals up to date with articles that help all skill levels. Subscribers can view the magazine in a variety of formats, including as a flipbook.

Subjects cover:

• The latest technical information.

• Training and tech certification information from www.rvtechnician.com.

• New products and product updates.

• Recall listings.

• Customer service tips.

• Safety issues.

• Advice from industry experts.

• Industry news.

For more information on the RV Learning Center, visit www.rvlearningcenter.com, or send an email to info@rvda.org.

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Prime Time Joins ‘Partners in Progress’ Lineup

July 27, 2012 by · Leave a Comment 

A Partners in Progress brand committee meeting for dealers who carry brands built by Prime Time Manufacturing has been scheduled for Oct. 2 during the 2012 RV Dealers International Convention/Expo in Las Vegas.

Partners in Progress brand committee meetings provide dealers with a forum to discuss brand-specific issues with top management from participating manufacturers. Only dealers who carry the specific manufacturer/brand may attend. Dealer volunteer leaders moderate the meetings.

Here is the complete list of Partners in Progress brand committee meetings scheduled during RVDA Convention/Expo:

October 1

• Forest River Inc. – 3:30 to 5 p.m.

• Jayco Inc. – 5:15 to 6:30 p.m.

October 2

• KZRV LP – 8 a.m. to 9:15 a.m.

• Keystone RV Co. – 9:30 a.m. to 11 a.m.

• Winnebago Industries Inc. motorized – 11:15 a.m. to 12:30 p.m.

• Prime Time Manufacturing – 11:15 a.m. to 12:30 p.m.

• Winnebago/SunnyBrook towables – 12:45 to 2 p.m.

• CrossRoads RV – 12:45 to 2 p.m.

• Heartland RV – 2:15 to 3:30 p.m.

• Dutchmen – 3:45 to 5:00 p.m.

The RV Dealers International Convention/Expo will be held Oct. 1-5 at the Rio All-Suite Hotel & Casino in Las Vegas. The convention is sponsored by the Recreation Vehicle Dealers Association (RVDA), RVDA of Canada, and the RV Learning Center.

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Learning Center Webinar Covers New FTC Regs

July 19, 2012 by · Leave a Comment 

Brett Richardson

The RV Learning Center will present a special webinar, “An Enhanced FTC – What Its New Investigative and Enforcement Powers Mean to RV Dealers,” on Aug. 1 at 2 p.m. (Eastern), according to a press release.

During the online event, the Recreation Vehicle Dealers Association’s (RVDA) Director of Legal and Regulatory Affairs Brett Richardson will summarize current and upcoming compliance obligations and point dealers to resources for more information. There is no registration fee for RVDA member dealers. Visit www.rvda.org, or www.rvlearningcenter.com, or www.rvtrainingcalendar.org to register and for more information.

Over the past decade, the Federal Trade Commission (FTC) and Federal Reserve have rolled out regulations covering many aspects of dealer F&I compliance, such as the safeguards, privacy, and red flag rules, as well as adverse action notices and risk based pricing notices.

“Now that Congress has granted the FTC increased enforcement and investigative powers, it’s a good time for dealers to review their compliance obligations and to hear about where the FTC will likely investigate going forward in areas such as spot deliveries and dealer participation in financing,” Richardson said.

Richardson has more than 15 years of experience in the D.C. metro area representing associations and small businesses, and their legislative and regulatory issues. He was in private practice before joining RVDA and also worked on Capitol Hill and as an attorney for the National Automobile Dealers Association (NADA). Richardson earned his law degree from the University of Oklahoma and his MBA from George Mason University. He is a Certified Association Executive (CAE).

Richardson will also participate in a panel discussion entitled “Straight Talk on Risk Management” on Oct. 3 at the 2012 RV Dealers International Convention/Expo. The convention will be held Oct. 1-5 at the Rio All-Suite Hotel & Casino in Las Vegas and is sponsored by RVDA, RVDA of Canada and the RV Learning Center.

The convention will feature an exhibit hall filled with the RV industry’s top companies offering products and services to help dealers improve profitability. RVDA’s Partners in Progress Brand Committees will also meet to work on important dealer/manufacturer issues.

Companies interested in sponsorship opportunities and exhibitor information can contact RVDA at (703) 591-7130 or send an e-mail to info@rvda.org. Visit www.rvda.org and www.rvlearningcenter.com to register for the convention and receive regular updates. You can also get convention updates on LinkedIn® professional networking services, Twitter and Facebook.

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RVDA Urges Dealers to Vote for State Delegates

July 16, 2012 by · Leave a Comment 

All dealers who are members of the Recreation Dealers Association (RVDA) are represented on the organization’s Board of Delegates by a state delegate.

According to the latest RV Executive Today Online, the RVDA bylaws say there should be a board of delegates to provide “input, advice, deliberation, and guidance on matters of association policy, positions, long-term goals, and planning.” Delegates meet at each RVDA convention to discuss issues facing the dealers and the association.

“Being a member of the RVDA Board of Delegates isn’t just a title — it’s a responsibility,” said Phil Ingrassia, president of RVDA.

Every year, the RVDA Nominating Committee reviews the list of state delegates whose terms are about to expire. They evaluate the willingness of the delegate to continue in that role and the level of activity and participation that the delegate has displayed over the past two years. The committee either submits the incumbent as the nominee or interviews and selects another deserving dealer member volunteer to be voted on by the state delegates, according to Ingrassia.

Dealers who work in one of the following states, should have received a ballot to vote for the candidate that was nominated to serve that state’s dealers. States include Alaska, Arizona, Arkansas, California, Connecticut, Florida, Idaho, Iowa, Kansas, Louisiana, Massachusetts, Michigan, Minnesota, Nebraska, New Jersey, New Mexico, New York, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Texas, Utah, Virginia and Wyoming.

Several dealers also serve as at-large members on the board. These individuals are generally active participants in the association’s activities who also want to serve in the governance of the association.

The committee learns that at-large members want to be a part of the board when a dealer asks to be considered. In other instances, they’re recommended by fellow dealers who know them through state and local associations, 20 Groups or manufacturer councils.

People interested in becoming an at-large delegate or who know of a dealer who would be a good candidate should contact Ronnie Hepp at rhepp@rvda.org.

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‘Partners in Progress’ Adding OEMs to Agenda

July 13, 2012 by · Leave a Comment 

The schedule for Partners in Progress brand committee meetings during the 2012 RV Dealers International Convention/Expo, October 1-5 at the Rio All-Suite Hotel & Casino in Las Vegas continues to add participants.

According to the Recreation Vehicle Industry Association (RVDA) brand committee meetings provide dealers a forum to discuss brand-specific issues with top management from participating manufacturers. Only dealers who carry the specific manufacturer/brand may attend.

Dealer volunteer leaders moderate the meetings. Results of the 19th annual Dealer Satisfaction Index (DSI) survey will be available at the meetings for each manufacturer.

Here are the scheduled meetings as of July 13:

Monday, Oct. 1

Forest River Inc. – 3:30 to 5 p.m.

Jayco Inc. – 5:15 to 6:30 p.m.

Tuesday, Oct. 2

KZRV LP– 8 to 9:15 a.m.

Keystone RV Co. – 9:30 to 11 a.m.

Winnebago Motorized – 11:15 a.m. to 12:30 p.m.

Winnebago/SunnyBrook Towables – 12:45 to 2 p.m.

CrossRoads RV – 12:45 to 2 p.m.

Heartland RV LLC – 2:15 to 3:30 p.m.

Dutchmen Manufacturing Inc. – 3:45 to 5:00 p.m.

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RV Learning Center to Offer Marketing Seminar

July 9, 2012 by · Leave a Comment 

The RV Learning Center will present a special webinar “Spending More Dollars than Sense? Guerrilla Marketing Tools” for Recreation Vehicle Dealers Association (RVDA) member dealers on July 18 at 2 p.m., Eastern.

According to a press release, Evanne Schmarder, principal of Roadabode Productions and co-author of “Unconventional Wisdom Works, 25 Marketing Strategies to Build Your Outdoor Recreation Business Today” will present this live webinar investigating how low- or no-cost guerrilla marketing tools can make RV dealerships more visible to prospects and customers.

Schmarder will also present “7 Low Cost/No Cost Marketing Tools” on Oct. 4 from 4:15-5:30 p.m. during the RV Dealers International Convention Expo at the Rio All-Suites Hotel & Casino in Las Vegas.

To reserve a free registration at this special pre-convention workshop, visit www.rvda.org or www.rvlearningcenter.com, or check www.rvtrainingcalendar.com.

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RVDA Deadline on Best Expo Rates Ends Today

June 29, 2012 by · Leave a Comment 

Editor’s Note: The following is a letter from Andy Heck, chairman of the Recreational Vehicle Dealers Association (RVDA) and president of Amsterdam, N.Y.-based Alpin Haus, urging members to sign up for the RV Dealers International Convention/Expo, Oct.1-5, at the Rio All-Suite Hotel & Casino in Las Vegas.

As RV dealers, the only time all year that we get together for the sole purpose of helping each other and learning about ways to improve our business is RVDA’s convention.

It’s a time when we and our staff members can learn valuable new business tools and techniques from professional instructors. And it’s an opportunity to gain new insights by talking with fellow dealers about the issues and challenges affecting our dealerships. In short, an enormous amount of formal and informal learning occurs.

Each year, the association puts an incredible amount of time and consideration into improving the show so that it continues to be valuable to dealers. Based on feedback from last year’s convention attendees, the RVDA Convention/Expo Committee is bringing back the parts and service management tracks in 2012. The tracks will offer several new speakers with very different, never before offered workshops. Convention/Expo Chairman Peter Albano, RV Learning Center Chief Karin Van Duyse and the other committee members have carefully vetted and selected many other new speakers and session topics for this year’s event. Click here for a list of confirmed workshops and speakers, so far. More workshops will be announced throughout the summer in preparation for the convention, Oct 1-5, at the Rio All-Suite Hotel & Casino in Las Vegas.

We always hear that there’s strength in numbers. RVDA is the only organization whose sole purpose is to protect dealer interests. One of the best ways to help the association remain strong and relevant is for all of us to participate in the convention. So I really hope that you’ll find the time and budget to go and also to bring key dealership personnel this year. The investment will pay off in more ways than you can imagine.

Click here to register by June 29 for the best rate. Register just one person to “lock in” the best rate for all your attendees.

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New Speakers, Seminars Slated for RVDA Expo

June 22, 2012 by · Leave a Comment 

The sales management educational track for the 2012 RV Dealers International Convention/Expo is taking shape, featuring several new speakers with fresh workshops that address the changing dynamics of today’s RV market.

Some of the new speakers and topics confirmed so far include:

Paradigm Shift – A New Approach to Internet Marketing, Evan Davis, Nukleus: In this seminar, Internet marketing expert Evan Davis proves why the traditional Internet marketing approach has failed. In addition to attracting visitors to websites, dealers are looking for ways to get content and inventory onto sites where traffic already exists – Facebook, eBay, Craigslist and Twitter are just a few. Dealer websites are becoming launching pads for content and inventory data and Davis shows how using a data distribution service can help dealers sell more for less.

Unique Personality Drivers Your Salespeople Should Have, Ricardo Roman, Caliper: Sales is a role where success is critical – companies can no longer afford to have the wrong salespeople on their teams, especially in the RV industry where closing a sale is imperative to a company’s success. There are distinct personality traits that make successful salespeople. If a sales team has these foundational traits, it will have the inner motivation to succeed and take a company to the next level.

Smartphone App for Your Dealership? Why Your Dealership Will Have One within the Next 12 Months, Mike Martin, Quantechsoftware.com, Inc.: In this fast-paced, informative presentation, dealers will see and hear how Smartphones and Smartphone apps are being used in RV dealerships. Smartphones are changing the way customers and businesses do many of their daily tasks. This session takes a high level view on smartphones and cloud technology. Dealers will learn some strategies for keeping up, and see how one dealership is using Smartphones to enhance the customer experience as well as improve productivity in the dealership.

The RV Dealers International Convention/Expo will be held Oct. 1-5 at the Rio All-Suite Hotel & Casino in Las Vegas. The convention is sponsored by the Recreation Vehicle Dealers Association (RVDA), RVDA of Canada, and the RV Learning Center.

The 2012 convention will feature an exhibit hall filled with the RV industry’s top companies offering products and services to help dealers improve profitability. RVDA’s Partners in Progress Brand Committees will also meet to work on important dealer/manufacturer issues.

Companies interested in sponsorship opportunities and exhibitor information can contact RVDA at (703) 591-7130, ext 103, or send an e-mail to info@rvda.org. Visit www.rvda.org and www.rvlearningcenter.com to register for the convention and receive regular updates. You can also get convention updates on LinkedIn professional networking services, Twitter and Facebook.

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RVDA Expo to Host Brand Committee Meetings

June 21, 2012 by · Leave a Comment 

A total of seven Partners in Progress Brand Committee meetings are scheduled to take place during the RV Dealers International Convention/Expo in Las Vegas October 1-5, according to a news release.

The current schedule includes:

• Oct. 1: Forest River Inc., 3:30 p.m. to 5 p.m; Jayco Inc., 5:15 p.m. to 6:30 p.m.

• Oct. 2: KZRV LP, 8 p.m. to 9:15 a.m.; Keystone RV Co., 9:30 a.m. to 11 a.m.; Winnebago Industries Inc. motorized, 11:15 a.m. to noon; Winnebago/SunnyBrook towables, 12:45 p.m. to 2 p.m.; Heartland Recreational Vehicles LLC, 2:15 p.m. to 3:30 p.m.

Each manufacturer’s ratings in this year’s Dealer Satisfaction Index (DSI) survey will also be available during their brand committee meeting. The response deadline for the 19th Annual DSI is June 29.

Brand committee meetings are confidential and only dealers selling new rolling stock built by a particular manufacturer will be allowed to attend that manufacturer’s brand committee meeting.

The Convention/Expo and all brand committee meetings will take place at the Rio All-Suite Hotel & Casino. For more information, visit www.rvda.org.

 

 

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