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Good Sam, NASCAR Offer Roadside Assistance

March 9, 2012 by · Leave a Comment 

Good Sam Enterprises LLC (GSE) announced a new partnership with NASCAR to offer a comprehensive Roadside Assistance Program to those traveling by auto, truck or SUV, according to a news release.

Leveraging GSE’s existing proprietary network of service providers in the United States, Canada, Puerto Rico and the Virgin Islands, the new NASCAR Roadside Assistance will provide unlimited-distance towing to the nearest network service facility. “Sign & drive” coverage will also be available in Mexico.

Coverage will be available for virtually any type of truck, auto or van. Other services will include mobile mechanic dispatch for minor roadside repairs, tire changes, jump starts, delivery of up to five gallons of fuel if the customer runs out, lockout service and lost key return . Help will be available within the coming months via a downloadable app on the customer’s smart phone. Dispatchers use GPS technology to pinpoint the customer’s location. The new NASCAR Roadside Assistance will also utilize the GSE program’s nationwide tire network for fast delivery and service so customers can get back on the road following a tire mishap.

The GSE program has nearly three decades of experience and over 1.6 million roadside rescues to its credit.

“We are pleased to partner with NASCAR and to provide this exceptional Roadside Assistance product,” said Marcus Lemonis, GSE chairman and CEO. “Taking care of customers whether on their way to work, a relaxing weekend with family or coming and going from an exciting NASCAR race weekend is our core focus.”

 

 

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Fleetwood’s Offering 24/7 Roadside Assistance

June 15, 2010 by · Leave a Comment 

Fleetwood RV Inc. today (June 15) announced that all 2011 Fleetwood RV and American Coach products will include a one-year membership to Coach-Net.

“Outstanding customer service continues to be a top priority for Fleetwood RV,” said John Draheim, CEO of Fleetwood RV Inc. “Our customers aren’t just using their products during normal business hours. It is important that they are covered 24/7, 365 days a year. Coach-Net is an industry leader in roadside assistance for RVers, so they were the natural choice for this exciting new offer.”

Key highlights of the new program include:

  • 24/7 technical hotline.
  • Unlimited towing.
  • Delivery of fuel and fluids.
  • Jump starts.
  • Flat tire service.
  • Lockout service.
  • Mobile mechanic services.
  • Trip routing service.
  • RV service appointment assistance.
  • Warranty administration.
  • Emergency accident trip interruption.

“Coach-Net has been meeting the demands of RV travelers in the U.S. and Canada for over 20 years,” said Ed Thor, vice president of sales for Coach-Net. “We are proud to have the opportunity to work with Fleetwood RV Inc. to ensure their customers have the best RV experience possible.”

For more information about Fleetwood RV, Inc. call (800) 322-8216 or visit www.fleetwoodrv.com .

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