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Dealer Webinar Will Offer Tips on Food Safety

August 29, 2014 by · Leave a Comment 

                        Providing refreshments for customers in the dealership or at outdoor events is a great way to build good will and enhance the customer experience. But, according to a press release, there are potential dangers involving food safety.

A free webinar Sept. 4 at noon ET, presented by the Mike Molino RV Learning Center in conjunction with online marketing firm KPA, will examine how to avoid food borne illness. RV dealers’ participation in the free, live event helps support the Learning Center’s development of new programs. Register at the KPA website.

The webinar will share best practices to help dealers avoid a food-related catastrophe. Steve Hunter, a KPA risk management sonsultant, will provide guidance on how to ensure that foods and refreshments for customers and employees are prepared and stored in a safe manner to reduce risk of food borne illness.

If unable to attend, register to receive links to the materials for later viewing. Dealers interested in prior webinar topics will find them on the RV Learning Center’s webinar page.  If you have any questions or feedback, contact Becky Ross at bross@kpaonline.com,  (866) 356-1735 or Karin Van Duyse at the RV Learning Center at kvanduyse@rvda.org,  (703) 591-7130.

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Webinar Will Reveal ‘Science’ of Web Content

May 5, 2014 by · Leave a Comment 

                        Dealers can learn the science behind crafting seductive social media content in a free webinar May 7 at noon ET. According to a press release, the webinar is provided to dealers by the Mike Molino RV Learning Center through a partnership with online marketing firm KPA.

RV dealers’ participation in the free, live event helps support the Learning Center’s development of new programs. Register at the KPA website.

Expert presenter Arlene Peña of DigiGo will explain how online content can trigger different parts of the brain to engage consumers and discuss social media’s effect on human behavior. She’ll break down best practices to the molecular level and dispel myths about so-called secret formulas.  Peña will take questions via Twitter during the event at @Arlene_Pena and @DigiGo and provide answers in real time.

If unable to attend register and receive links to the materials for later viewing. Dealers interested in prior webinar topics will find them on the RV Learning Center’s webinar page.  If you have any questions or feedback, please contact Becky Ross at bross@kpaonline.com(866) 356-1735 or Karin Van Duyse at the RV Learning Center at kvanduyse@rvda.org,  (703) 591-7130.

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RV Dealer Webinar to ‘Dispel Regulatory Myths’

April 21, 2014 by · Leave a Comment 

                        Dealers need reliable information on regulatory compliance to safeguard their businesses and stay within the law. A webinar from the Mike Molino RV Learning Center and online marketing firm KPA is set for Thursday (April 24) at noon ET, tackling some of the pervasive myths that cloud the truth when it comes to regulatory realities.

RV dealers’ participation in the free, live event helps support the Learning Center’s development of new programs. Register with the Learning Center’s registration link on the KPA website.

KPA’s Nick Hardesty, a regulatory expert, will take on the top five myths in regulatory compliance and make sure dealers end up knowing the truth about how to deal with OSHA, EPA or DOT standards. From waste disposal to loss control, the webinar will set out the facts for dealers seeking valid and helpful information.

If unable to attend register and receive links to the materials for later viewing. Dealers interested in prior webinar topics will find them on the RV Learning Center’s webinar page.

For additional information contact Becky Ross at bross@kpaonline.com(866) 356-1735 or Karin Van Duyse at the RV Learning Center at kvanduyse@rvda.org,  (703) 591-7130.

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Bill Thomas Sales Gives $5K to Learning Center

April 16, 2014 by · Leave a Comment 

                        Bill Thomas Camper Sales of Wentzville, Mo., made a $5,000 gift to the Mike Molino RV Learning Center, bringing the dealership’s lifetime contributions to $31,000. According to a press release, the gift will fund the ongoing work of the Learning Center to deliver an array of high quality programs, products and services to help dealers and their employees pursue their continuing education goals.

“The Learning Center is — and will continue to be — a major benefit to those of us who use the Learning Center to educate our employees,” said owners Bill and Glenn Thomas. “We need more dealers to educate their employees. This will strengthen our industry and our daily business operations.”

“The Thomas family of Bill Thomas Camper Sales continues to be proactive and engaged in our industry, committing their resources to ensure the long-term success of RV dealers through ongoing education,” said RV Learning Center Chairman Jeff Pastore of Hartville RV Center in Hartville, Ohio. “Maintaining the Learning Center requires continued funding and the Thomas family has set an example of regularly including the needs of the Learning Center in their planned giving, which is a great example all of us can learn from and hopefully emulate.”

The RV Learning Center is dedicated to providing dealers and their employees with innovative ways to operate RV dealerships through a variety of education resources including publications, distance learning, live workshops, online products, training, and certification programs for RV dealership personnel.

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Webinar to Cover HR Regs Affecting Service Bays

April 11, 2014 by · Leave a Comment 

                        A free webinar will bring dealers up to speed on HR rules and regulations relating to automotive and RV work bays. The webinar, provided to dealers by the Mike Molino RV Learning Center through a partnership with KPA, is slated for noon EDT on April 17.

RV dealers’ participation in the free, live event helps support the Learning Center’s development of new programs. Register with the Learning Center’s registration link on the KPA website.

In this webinar, KPA’s Senior HR advocates Angie Williams and Kim Kavanagh will discuss what is appropriate and legal for individual RV and automotive work bays, and how to bring them into compliance to create a positive and productive atmosphere at your dealership.

If unable to attend, register by clicking here to receive links to the materials for later viewing. Dealers interested in prior webinar topics will find them on the RV Learning Center’s webinar page.

If you have any questions or feedback, contact Becky Ross at bross@kpaonline.com,  (866) 356-1735 or Karin Van Duyse at the RV Learning Center at kvanduyse@rvda.org,  (703) 591-7130.

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Webinar Provides HR Guidance for Group Dealers

April 8, 2014 by · Leave a Comment 

                        It’s no secret that group dealerships need the right software solutions to run their businesses. A free webinar, hosted by the Mike Molino RV Learning Center in conjunction with online marketing company KPA, will detail how new HR technologies including automation, broad reporting and flexibility can increase a dealer’s efficiency, increase your return on investment and manage multiple groups from one desktop.

According to a press release, the webinar is slated for April 10, noon to 1 p.m. EDT. To register click here.

The webinar will also demonstrate KPA’s Human Resource Management (HRM) software. Tailored to group dealerships, KPA HRM is an automated system that provides consistent practices that can be customized to individual dealership needs. KPA’s Kathryn Carlson will demonstrate how KPA HRM is the paperless software solution for you.

If unable to attend, register and receiver a link to a recording of the webinar along with the presentation slides. If you have any questions or feedback, contact Becky Ross at bross@kpaonline.com, (866) 356-1735. or Karin Van Duyse at the RV Learning Center at kvanduyse@rvda.org (703) 591-7130.

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Jim & Judy Fogdall Give $4K to Learning Center

March 31, 2014 by · Leave a Comment 

Jim and Judy Fogdall no longer own and operate an RV dealership, but they are still a vital part of the industry, contributing $4,000 to the Mike Molino RV Learning Center. According to a press release, the Fogdalls’ donation fuels this year’s campaign to continue funding critical education and training resources for dealers and their staff. The annual fundraising effort ensures that the Learning Center can maintain high standards, keep pace with technology and meet dealers’ educational needs.

In 2013, the Fogdalls sold their dealership, Fogdall RV, after 50 years in the business. Fogdall RV was a long-time supporter of the Learning Center, contributing more than $39,000 over the years. Jim Fogdall is a past chairman of the Recreation Vehicle Dealers Association (RVDA).

This new donation was made in memory of two recently deceased members of the RVDA community: Bob Strawn who was the association’s second chief staff officer and Sharon Horsey, wife of RVDA Past Chairman Rick Horsey of Parkview RV Center in Smyrna, Del.

“The staff, dealer leaders, and RVDA dealer members have established a high level of trust and confidence to discreetly use Learning Center funds for the benefit of the RV industry and its customers,” said Jim Fogdall. “Proper training enhances the quality of the RV lifestyle for both the providers and the RV owners. The better the training the better the quality of the total RV experience.”

“The Fogdalls’ leadership in the industry certainly didn’t come to an end when they sold their dealership,” said Learning Center Chairman Jeff Pastore of Hartville RV Center in Hartville, Ohio. “This gift shows not only their continuing commitment to our industry, but also their generosity and vision. I applaud and thank them on behalf of all dealers. It’s definitely an inspirational gesture and certainly a fitting way to honor two individuals so important to our organization.”

For more information on the Learning Center click here.

 

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Webinar to Review Dealer Regulatory Compliance

March 28, 2014 by · Leave a Comment 

Keeping apprised of regulatory efforts increasingly aimed at new vehicle sales is the focus of the next webinar hosted by the Mike Molino RV Learning Center in conjunction with online marketing firm KPA.

According to a press release, the session is set for April 3 at noon EDT. RV dealers’ participation in the free, live event helps support the Learning Center’s development of new programs. To register click here or go to the Learning Center’s webinar page.

Historically, regulators have been somewhat passive when it came to new RV, car and truck dealers, but that is no longer the case.  In this webinar, hear some eye-opening examples of what other dealers have been fined for and learn what your dealership must have in place to protect your business and minimize risk.

KPA Senior Account Executive Rob Stansbury will present the webinar. He’ll share his expertise in dealership safety and regulatory compliance to show dealers not only how to become compliant, but how to maintain it.

If unable to attend, register and receive links to the materials for later viewing. Dealers interested in prior webinar topics will find them on the RV Learning Center’s webinar page.  If you have any questions or feedback, contact Becky Ross at bross@kpaonline.com(866) 356-1735 or Karin Van Duyse at the RV Learning Center at kvanduyse@rvda.org,  (703) 591-7130.

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Learning Center Webinar Examines HR Policies

March 14, 2014 by · Leave a Comment 

“Learn to Weed Out the Bad Seeds, the Fate of Unpaid Internships, and More” is a free webinar for dealers interested in keeping up with hot topics in human resources law. According to a press release, the learning event for dealership managers will take place March 20 at noon ET.

The webinar is provided to dealers by the Mike Molino RV Learning Center through a partnership with online marketing firm KPA. RV dealers’ participation in the free and the live event helps support the Learning Center’s development of new programs. Register at the KPA website.

At least 20 states have legalized marijuana use for medical and/or recreational purposes. Do you know whether your current workplace policies address this? This is unfamiliar territory for most employers. Attorney Aisha Sanchez, an associate with the firm Ford & Harrison, will present the webinar to familiarize participants with the new employment law landscape, from changing marijuana laws to the issues involved in using unpaid interns.

Sanchez is a frequent lecturer on employment law and concentrates her practice on representing management against allegations of discrimination, harassment, and retaliation claims under Title VII, ADA, ADEA and state discrimination laws.

If unable to attend, register to receive links to the materials for later viewing. Dealers interested in prior webinar topics will find them on the RV Learning Center’s webinar page.  If you have any questions or feedback, contact Becky Ross at bross@kpaonline.com(866) 356-1735 or Karin Van Duyse at the RV Learning Center at kvanduyse@rvda.org(703) 591-7130.

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Online Training Event Targets ‘Young RV Execs’

March 7, 2014 by · Leave a Comment 

Pete Smith

A live online management training event for young RV executives and other RVDA members will take place March 18 at noon ET, courtesy of the Mike Molino RV Learning Center.

According to a press release, the free session will be presented by leadership and personal development coach Pete Smith of SmithImpact. Designed as an interactive conversation, it will teach participants how to create a culture of motivated employees.

“Kicks, Keeps & Karats: Secrets to Becoming a Rock Star Manager” will use the web-based video platform Spreecast to connect Smith with participants who have preregistered through the Learning Center’s link. The live event will discuss a step-by-step method and common-sense formula for inspiring employees.

Then, for three weeks following the live conversation, registrants will receive a weekly link for educational videos from Smith and have the opportunity to engage with him and other participants via the Young RV Executives LinkedIn Group, a sub-group of the larger RVDA LinkedIn community. These three videos will cover:

• Motivators that don’t work.

• A step-by-step guide to motivating employees.

• Major mistakes managers make.

• Proven ways to praise and recognize employees.

The Spreecast platform is ideal for interactive learning — the video presenter can share material and viewers can ask questions, make comments, and ask to be put onto the screen via their webcam. The experience is completely online; participants don’t have to dial in to hear an audio of the presentation. Both the Wall Street Journal and ESPN use Spreecast for their online interactive presentations.

“Kicks, Keeps & Karats” registrants will receive e-mailed instructions for creating a free Spreecast account and participating in the LinkedIn discussions and Young Execs sub-group. Get your questions answered and share your successes with Smith and other young managers in their LinkedIn Group. Smith will moderate the discussion and offer support to the group until April 18.

The RV Learning Center is supported by dealers, manufacturers, suppliers, distributors, and other RV industry members who are committed to dealership education and the high level of customer service that educated employees provide. Certification programs, readiness testing, webinars, audio presentations, live workshops, and a wide variety of specialty publications are all part of the RV Learning Center’s offerings.

The Mike Molino RV Learning Center is a 501(c)(3) tax-exempt organization.  Contributions may be tax-deductible as charitable donations. For more information, go to www.rvlearningcenter.com.

 

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