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Bank of America Donates 5K to Learning Center

May 23, 2013 by · Leave a Comment 

Bank of America Merrill Lynch has added a $5,000 donation to the RV Learning Center’s 2013 Annual Campaign, bringing the firm’s lifetime total support to $173,000. The goal for the annual fundraising campaign, which concludes in June, is to ensure high quality education for the industry at affordable rates.

“We are in the homestretch of our yearly fundraising efforts and this generous gift from Bank of America Merrill Lynch provides a great boost to our campaign just when we need it,” said RV Learning Center Chairman Jeff Pastore in a press release. “Their commitment to the RV Learning Center will ensure that education for RV dealers and their staff will stay on the cutting edge of technological advances and make our industry better. It will help us continue to fund the excellent programs, products and services for which the RV Learning Center is known.”

Donations to the RV Learning Center fund a diverse array of programs including webinars on current topics, training and certification for dealership staff, essential publications and learning guides, and the Convention/Expo. Convenient online donations as well as a printable form that accommodates customized pledges and donations have simplified giving for 2013.

The RV Learning Center is supported by dealers, manufacturers, suppliers, distributors and other RV industry members committed to dealership education and the high levels of customer service provided by educated employees.

For more information go to www.rvlearningcenter.com. The RV Learning Center is a tax exempt organization as described in section 501(c)(3) of the Internal Revenue Code. Contributions may be tax deductible as charitable donations.

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Free Webinar to Detail Changes in OSHA Regs

May 20, 2013 by · Leave a Comment 

A webinar from the RV Learning Center will put dealerships in a position to look ahead at what might be coming down the road from the Occupational Safety and Health Administration (OSHA).

According to a press release, the free webinar is scheduled for noon EST on May 23 and is available to dealers through a strategic partnership with online marketing firm KPA. To register click here.

On a semiannual basis OSHA releases its regulatory agenda, the most recent of which came out in December 2012. The agency’s agenda is a good road map for determining where the agency might be headed with enforcement and priorities.

The webinar will be presented by KPA’s Nick Hardesty, a regulatory compliance expert, who will review the most recent changes from OSHA, take a closer look at its regulatory plan, and offer insights into what dealerships might expect in the future. The webinar will tackle issues ranging from enforcement policy and chemical regulations (GHS) to illness and injury prevention (I2P2), recordkeeping and whistleblower protection.

If unable to attend register and receive a link to a recording of the webinar along with the presentation slides. If you have any questions or feedback, please contact Becky Ross at bross@kpaonline.com (866) 356-1735 or Karin Van Duyse at the RV Learning Center at kvanduyse@rvda.org(703) 591-7130.

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Webinar Will Outline Affordable Care Act Regs

May 13, 2013 by · Leave a Comment 

Kristin Kahle

A free webinar presented by the RV Learning Center in conjunction with online marketing firm KPA will explore the provisions of the Affordable Care Act (ACA), which will  become effective on Jan. 1, 2014. To register click here.

According to a press releas, the webinar is set for May 16 at noon ET and is timed to allow dealerships to plan ahead for the next phases of ACA reforms and make sure an effective compliance strategy in place. Dealers will get expert advice from Kristin Kahle, senior vice president and compliance officer for the Benefits Exchange Alliance.

Kahle will discuss:

• With 41 taxes within healthcare, what affects dealers?

• What is the employer shared responsibility?

• What are the primary timelines and deadlines dealers should be aware of?

• Compliance — what do dealers need to know?

• Strategic business plan on healthcare reform.

If unable to attend, register to receive a link to a recording of the webinar along with the presentation slides. If you have any questions or feedback, contact Becky Ross at bross@kpaonline.com (866) 356-1735 or Karin Van Duyse at the RV Learning Center at kvanduyse@rvda.org(703) 591-7130.

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Webinar to Outline EPA’s Storage Vessel Regs

May 6, 2013 by · Leave a Comment 

A free webinar hosted by the RV Learning Center in conjunction with Internet marketing firm KPA will focus on Environmental Protection Agency (EPA) regulations pertaining to underground and above ground storage vessels. According to a press release, the webinar is scheduled for May 9, at noon EST. To register click here.

Many facilities must use storage tanks to hold large amounts of chemicals needed for production. Above ground storage tank issues can be easily identified, but there are also other EPA regulations dealers need to be aware of that do not involve the physical state of the tank. Underground storage tanks are not as common as they once were, but  dealers should be aware that these tanks require constant inspections, testing, and insurance to prevent an underground leak.

KPA engineer Zach Pucillo will discuss the routine maintenance regulators look for and clarify important regulations pertaining to both above and underground storage tanks.

If unable to participate, register and receive a link to a recording of the webinar along with the presentation slides. For additional information, contact Becky Ross at bross@kpaonline.com (866) 356-1735 or Karin Van Duyse at the RV Learning Center at kvanduyse@rvda.org(703) 591-7130.

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Webinar Preps Dealers for On-Site Inspection

April 29, 2013 by · Leave a Comment 

A free webinar from the RV Learning Center, slated for May 2 at noon EDT, will show RV dealers best practices in preparing for regulatory inspections from the Occupational Safety & Health Administration (OSHA), Environmental Protection Agency (EPA) or the Department of Transportation (DOT).

According to a press release, the webinar is available through a strategic partnership with online marketing firm KPA. Register by clicking here.

Maintaining a compliant workplace is always an important aspect of preparedness, but the webinar will highlight procedures dealers should follow once the regulator is on-site. Knowing what to expect will reduce stress regarding the inspection process and may minimize the risk of potential fines.

If you are unable to attend the webinar at this time, register and you will be sent a link to a recording of the webinar along with the presentation slides. If you have any questions or feedback, please contact Becky Ross at bross@kpaonline.com (866) 356-1735 or Karin Van Duyse at the RV Learning Center at kvanduyse@rvda.org (703) 591-7130.

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Dealer Webinar Covers Regulatory Paperwork

April 23, 2013 by · Leave a Comment 

A new RV Learning Center webinar, scheduled for April 25 at noon ET, will walk dealers through the paces of OSHA and EPA-related paperwork compliance required by regulators. To register for the free webinar click here.

According to a press release, the webinar will focus on the administrative side of regulation rather than the safety side. Paperwork is often one of the first things regulators check when they show up and this online education session will focus on what paperwork must be on file. Dealers have access to this free RV Learning Center webinar through a strategic partnership with Internet marketing firm KPA.

Glorianna Cooley, a Registered Environmental Manager (REM) and Certified Safety Professional (CSP), will conduct the session and explain how failure to have your paperwork in order can put a damper on your otherwise good compliance efforts. She will also advise dealers what they can do to meet regulators with confidence, knowing that their files are in order.

If you are unable to attend the webinar at this time, register to receive a link to a recording of the webinar along with the presentation slides. If you have any questions or feedback, please contact Becky Ross at bross@kpaonline.com, (866) 356-1735 or Karin Van Duyse at the RV Learning Center at kvanduyse@rvda.org, (703) 591-7130.

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Learning Center: Webinar Explains Paint Regs

April 15, 2013 by · Leave a Comment 

Chuck Elliott

Dealers can get the facts about compliance with the EPA’s 6H Paint Spray Requirements by attending a free RV Learning Center webinar April 18 at noon EST. According to a press release, the presentation is made possible by a strategic partnership between Internet marketing firm KPA and the RV Learning Center.

Recently, collision centers have been on the receiving end of Clean Air Act compliance orders as regulators take the first steps in enforcement activities. EPA’s reach extends beyond collision centers and RV dealerships can take steps to prepare against auditing by the agency.

Presenter Chuck Elliott, an environmental health and safety engineer with KPA, will review what dealerships without collision centers need to do in order to protect themselves when using mobile contractors.

Dealers should be aware that the Air Protection Branch of the EPA has historically been very strict with its enforcement and the Clean Air Act often has some of the heaviest fines. This webinar offers dealers updates on the 6H regulations and enforcement, a rundown of the regulation requirements and will show how to prepare for a possible inspection.

To register for the webinar click here. For those unable to attend, register and receive a link that provides a recording of the webinar along with the presentation slides. As well, all prior webinars are available on the RV Learning Center website at [Slashdot] [Digg] [Reddit] [Facebook] [Google] [StumbleUpon]

Learning Center Webinar Outlines OSHA Rules

April 3, 2013 by · Leave a Comment 

An upcoming RV Learning Center webinar, “Seven Management Strategies for Safe and Compliant Shops,” will enable dealerships to stay on the right side of OSHA inspectors and to safeguard their employees’ well-being.

According to a press release, the webinar, available to dealers through a strategic partnership with Internet marketing firm KPA, is set for April 4 at noon (Eastern). Click here to register.

Running an RV service department entails several safety-related responsibilities, including:

• Ensuring your employees can locate material safety data sheets for each chemical at your facility.

• Making sure all employees who wear a respirator complete annual training, including fit testing – and that you keep records of this.

• Investigating accidents immediately.

Presented by KPA’s Environment & Safety Products Team, the informative webinar will offer seven management strategies to help make departments safer and more compliant. The webinar is designed for any service manager or owner/principal who:

• Is committed to lowering the number of safety incidents at their facility.

• Wants to help protect their facility and personnel from OSHA violations.

• Wants to increase employee safety and morale.

• Needs to bring down insurance costs or at least try to keep them from increasing.

If you are unable to attend the webinar at this time, register and receive a link to a recording of the webinar along with the presentation slides.

If you have any questions or feedback, please contact Becky Ross at bross@kpaonline.com, (866) 356-1735 or Karin Van Duyse at kvanduyse@rvda.org, (703) 591-7130.

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Patton on Learning Center Board, 3 Re-elected

March 26, 2013 by · Leave a Comment 

The Recreation Vehicle Dealers Association (RVDA) board has re-elected three members to the RV Learning Center board and elected a fourth to fill a vacancy.

According to a press release, Rick Horsey of Parkview RV Center in Smyrna, Del., Steve Plemmons of Bill Plemmons RV in Rural Hall, N.C., and Jeff Pastore of Hartville RV Center, Hartville, Ohio, all have been re-elected to three year terms on the board.  Russ Patton of Byerly RV, in Eureka, Mo., was elected to his first three-year term.

The election took place during the RVDA board meeting in Fairfax, Va., March 18-20, based on recommendations made by the Executive Committee of the RV Learning Center. New on the board, Patton is a long-time supporter of the RV Learning Center. Horsey is a former RVDA and RV Learning Center chairman and Plemmons served on the RVDA board.

Pastore, RV Learning Center chairman, noted, “Service on this important board is a privilege for all of us, and I am proud to continue working alongside Rick and Steve. And we all feel honored to have Russ Patton join us, bringing his strong commitment to education and professional development for our industry. This board is a hardworking and visionary group and I look forward to working with them.”

The RV Learning Center is supported by dealers, manufacturers, suppliers, distributors, and other RV industry members who are committed to dealership education and the high levels of customer service that is provided by educated employees. Click Here to download a contribution form.

 

The RV Learning Center is dedicated to providing dealers and their employees with innovative ways to operate RV dealerships through an array of education resources including publications, distance learning, live workshops, online products, training, and certification programs for RV dealership personnel.   Visit www.rvlearningcenter.com for more information.

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Learning Center, KPA Hosting E-Verify Webinar

March 26, 2013 by · 1 Comment 

Learning to properly use the E-Verify system is a big step toward hiring and maintaining a legal work force in a dealership. A complimentary webinar this Thursday (March 28) will help dealers learn to work with the free web-based service from the Department of Homeland Security and the Social Security Administration.

According to a press release, the RV Learning Center, through a strategic alliance with KPA, will present the webinar at noon (Eastern Time). To register click here.

E-Verify makes it easy for dealerships to quickly confirm the employment eligibility of new hires and it’s in use at more than one million worksites across the nation. In fact, many states now require the use of E-Verify. Join Michael Pollard, Management & Program Analyst for the U.S. Citizenship and Immigration Services (USCIS) Verification Division to learn how simple it is to use E-Verify to hire and maintain a legal work force.

For those unable to attend, register for the webinar and you will be sent a link to a recording of the webinar along with the presentation slides. If you have any questions or feedback, please contact Becky Ross at bross@kpaonline.com (866) 356-1735 or Karin Van Duyse at the RV Learning Center at kvanduyse@rvda.org, (703) 591-7130.

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Webinar to Cover Gender Discrimination Laws

March 15, 2013 by · Leave a Comment 

Aisha Sanchez

The multitude of laws prohibiting workplace discrimination based on gender identity or expression is rapidly changing and expanding and employers need help to stay on top of these trends and developments. On March 21, the RV Learning Center will present a webinar on the topic at noon (Eastern), offered through a strategic partnership with KPA. Register here.

According to a press release, at least 15 states, the District of Columbia, and more than 140 local governments have laws expressly prohibiting discrimination on the basis of gender identity or expression. However, the legal landscape is changing quickly as courts and the EEOC are extending protections already in place for sex and gender to include transgender individuals. These developments signal a sea change that will likely impact employment law in areas such as hiring, discipline, and firing decisions, personnel policies, facility access and accommodation, training, and benefits.

The webinar will be led by Aisha Sanchez, an attorney specializing in cases of alleged employment discrimination. Sanchez, a frequent lecturer on the topic of workplace discrimination, will focus on the legal and practical impact that these recent developments have had on employers and offer best practices to consider when confronting such issues within one’s organization.

If you cannot attend during the scheduled time, register anyway and the materials will be emailed to you for later use.  Past webinars are available online through the RV Learning Center on the following recent topics:

• Hearing protection for employees.

• Employment eligibility verification.

• Personal protective equipment.

• Accident mitigation.

• Forklift training requirements.

• California commission pay rules.

• Complying with the new health care law.

If you have any questions or feedback, please contact Becky Ross at bross@kpaonline.com (866) 356-1735 or Karin Van Duyse at the RV Learning Center at kvanduyse@rvda.org(703) 591-7130.

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Learning Center Hosts Hearing Safety Webinar

March 12, 2013 by · Leave a Comment 

Dealers can learn the requirements for hearing protection and keeping employees safe by participating in a  free dealer webinar on March 14 at noon (Eastern) presented by the RV Learning Center. According to a press release, the webinar is offered through a strategic partnership with KPA. Register here.

Environment and Safety Engineer Amanda Rawls of KPA will lead participants through an in-depth look at the many important aspects of evaluating, mitigating and protecting against excessive noise. This webinar will cover OSHA regulations pertaining to hearing protection, common sources of dealership noise and prevention of hearing injuries.

If you cannot attend during the scheduled time, click to register and the materials will be emailed for later use.  Past webinars are also available online through the RV Learning Center on the following recent topics:

•                    Employment eligibility verification.

•                    Personal protective equipment.

•                    Accident mitigation.

•                    Forklift training requirements.

•                    California commission pay rules.

•                    Complying with the new health care law.

If you have any questions or feedback, please contact Becky Ross at bross@kpaonline.com (866) 356-1735 or Karin Van Duyse at the RV Learning Center at kvanduyse@rvda.org(703) 591-7130.

 

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Professional Certification Week is March 10-16

March 8, 2013 by · Leave a Comment 

The RV Learning Center has designated next week, March 10-16, as RV Professional Certification Week.

According to a press release, certification candidates who prepared in advance and take the certification test during RV Professional Certification Week will receive a free, one-year subscription to RV Technician magazine. Even if dealer techs are not ready for testing, this week is also an opportune time to assess their training needs and begin preparing them for certification.

The release advised dealers to: “Take a moment during RV Professional Certification Week to talk to your staff about the importance of maintaining up-to-date skills through professional training. Certification is just the beginning. The rewards of education serve the industry, the dealer, and the individual employee over time, as increased professionalism makes our industry perform better. Consumers recognize the benefits of dealing with a business that uses certified employees and will often choose a dealership on that differentiating factor.”

“My sincere advice is that if you want to separate yourself from the competition, then train, train, and train some more,” said RVDA Chairman Jeff Hirsch. “Allow your people to separate your company from the pack.”

Dealers and employees reap multiple benefits from certification, including

• Higher rates of employee retention.

• Greater dealership profitability.

• A higher level of professionalism among staff.

• Enhanced customer service.

• Increased credibility with customers.

For individual employees, certification means:

• Greater self-confidence.

• A respected career path.

• Evidence of competence, dedication, accomplishment, and professionalism.

• A validation of their knowledge and skills set as an RV professional.

Learn more about certification and training opportunities for technicians, warranty administrators and service writer/advisors by listening to free recordings of recent informational web seminars. Thirty-minute web seminar recordings are available on the RV Learning Center’s website at www.rvlearningcenter.com. Three recordings are available:

• Technician Training Online and Technician Certification Preparation.

• An Introduction to the RV Learning Center’s Service Writer/Advisor Certification Program.

• An Introduction to the RV Learning Center’s Warranty Administrator Certification Program.

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Free Webinar to Cover Employment Eligibility

March 4, 2013 by · Leave a Comment 

A free webinar from the RV Learning Center will help dealers stay on top of changing requirements for DHS’s Employment Eligibility Verification forms and online reporting. According to a press release, the free webinar will be presented through a strategic partnership with KPA on March 7 at noon EST. To register, click here.

DHS has updated reporting and document retention requirements for employers, and this webinar will take dealers step-by-step through properly completing the forms and storing the records. Michael Pollard, a management and program analyst for U.S. Citizenship and Immigration Services (USCIS), will lead the webinar, discussing the importance of compliance and putting dealers at ease about how to work with the forms.

If you are unable to participate, go ahead and register to receive a link to a recording of the webinar along with the presentation slides. If you have any questions or feedback, please contact Becky Ross at bross@kpaonline.com (866) 356-1735 or Karin Van Duyse at the RV Learning Center at kvanduyse@rvda.org(703) 591-7130.

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RV Learning Center Offers ’13 Online Catalog

March 4, 2013 by · Leave a Comment 

Dealers looking to get their staff ramped up for the busy season will find the resources they need online in the RV Learning Center’s 2013 catalog, according to a press release.

The catalog, new for 2013, is a complete compendium of all RV Learning Center resources.  Dealers will find the full color, user-friendly flip-book is easy to page through online and includes a complete table of contents that covers much more than just books and publications. Access to the catalog is provided on the RV Learning Center’s home page at rvlearningcenter.com.

At 33 pages, the catalog features all the offerings of the RV Learning Center, from Distance Learning Network programs, to certification for key dealership staff and technicians. Details about the RV Learning Center’s scholarship program are included, along with information about convention workshops and audio recordings, and the RV Training Calendar.

The RV Learning Center is dedicated to providing dealers and their employees with innovative ways to operate RV dealerships through an array of education resources including publications, distance learning, live workshops, online products, training and certification programs for RV dealership personnel.

For more information on the Foundation’s RV Learning Center, visit www.rvlearningcenter.com, send an e-mail to info@rvda.org, or send a fax to (703) 359-0152. The RVDA Education Foundation is a tax exempt organization as described in section 501(c)(3) of the Internal Revenue Code. Contributions may be tax deductible as charitable donations. Click Here to download a contribution form.

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