RVIA Seeks Certified Techs to Join Committee

October 21, 2010 by · Leave a Comment 

Bruce Hopkins

Bruce Hopkins

The Recreation Vehicle Industry Association (RVIA) is seeking qualified certified and master certified technicians to join the newly formed Education Review Subcommittees (ERS).

Overseen by the Industry Education Committee, the technicians will join industry subject matter experts and educators to review and evaluate current educational materials and help develop new offerings in all areas of service technician training, according to a news release.

“The subcommittee concept has been tried and proven in the codes and standards arena,” said Bruce Hopkins, vice president of standards and education for RVIA. “We want to bring this level of expertise and review to the educational materials offered by the industry.”

Subcommittee work will take place primarily through online collaboration and telephone conference calls, giving certified technicians from any location an opportunity to participate. There will also be occasional voluntary on-site events that will give subcommittee members the opportunity to meet and work more directly with one another. ERS participants will review and comment on training objectives, textbooks, certification test questions, curriculum content and program structure.

Participation is on a voluntary basis, according to Hopkins, and will be structured to respect the time constraints and job obligations of the committee members. More information can be found by visiting and completing the application form.

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RVIA to Research RV Service Tech Positions

September 20, 2010 by · Leave a Comment 

The Recreation Vehicle Industry Association (RVIA) RV Service Training Council (RVST) is launching a comprehensive study of the RV service technician position to determine the current need for RV service technicians; identify how to best communicate with future RV service technicians; and evaluate the impact of the RV industry’s training and certification programs on service delivery and customer satisfaction.

The research will be conducted over the next several months by both print and electronic questionnaires by The Boone Group, a full-service market research and competitive intelligence firm serving associations, businesses and publications, according to a news release. Survey results are expected by the end of the year.

RV service technicians, RV dealers and RV owners will be surveyed during the research in order to accomplish several goals:

  • Develop an accurate picture of the RV service technician career.
  • Better understand the professional needs and expectations of RV service technicians.
  • Gather information from RV consumers on their RV service experiences.
  • Better understand the needs and expectations of RV dealers in regard to RV service technicians.

“This research of the RV service technician is really the first of its kind for our industry,” said Bruce Hopkins, RVIA’s vice president of standards and education. “It will provide a benchmark for the industry and be a vital resource in better understanding the service area workplace and the expectations of technicians.”

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