RV Web Services, a provider of website and mobile solutions for RV dealers and a division of Dominion Enterprises, has released the Premium Mobile service and the RVWS Maintenance app to help dealers customize their mobile website and improve dealership processes.
“We expect that more people will access the Internet via mobile devices than computers by 2014,” said Tim Custer, general manager of sales and marketing for Dominion RV Solutions, in a press release. “Dealerships need to provide the best online experience, both on their full website and their mobile website, or they will miss out on potential customers researching dealerships.”
Through RV Web Services’ Premium Mobile service, dealers can prominently display their dealership’s brand on the mobile web with graphic elements such as custom banners, customized navigation and color schemes.
RV Web Services’ newly released iPhone app is designed to help dealers streamline their inventory upload process. With the RVWS Maintenance app, dealers can photograph units as they arrive at the dealership and upload pictures directly to their website’s inventory from iPhone or iPad. In addition to updating inventory in real time, dealers can use the app to access their inventory for a quick reference on specifications and availability.
“Our new RVWS Maintenance app eliminates the time-consuming steps in adding inventory photos to website listings,” said Custer.
To add a customized look to their mobile website, RV Web Dealers can contact their client services account representative at 877-246-7915.
Dealership Call Center, a division of Traffic Log Pro, introduces Online Reputation Pro, a reputation management suite of tools which will provide dealerships with the most comprehensive program for tracking and influencing online reputation.
“Eighty-seven percent of customers decide to make a purchase after reading favorable reviews,” said Kelvin Stroud, Dealer Development Tools Product Manager for Traffic Log Pro. “It is critical that our RV dealerships embrace a proactive approach to not only tracking but also influencing what is being shared about them online.”
Stroud went on to say “Online Reputation Pro is the most powerful management tool to hit the market. It provides real time feedback along with reviews of a dealership’s website. At the core of this solution is leading edge technology that allows distribution options to a variety of review websites. With the recent changes in Google Places it is absolutely imperative that dealers have a reputation management solution in place.”
Reputation Specialists work with dealerships to nurture online reputations and shape brand perceptions through:
• Profile: A dealership’s profile and history are professionally written and distributed to top sites and destinations.
• Track: A dealership’s online reputation is tracked with an established action plan in the event of negative reviews.
• Influence: A dealership’s reputation is controlled and elevated through the process of obtaining and distributing positive customer reviews to various online review sites.
According to Tim Custer, general manager of RV Web Services, “It is critical that dealers recognize the importance of communicating online. This tool offers a way for dealers to stay engaged with their customers, maintain awareness of online reviews and feedback, and preserve their overall online reputation.”
Dealership Call Center helps dealerships manage relationships with their customers through call center services and reputation feedback. Traffic Log Pro is known as the most user friendly lead management system in the RV industry and is praised by dealers and OEM’s for their world class 24/7 customer support and training. For more information visit www.trafficlogpro.com or call 855-435-7857 ext. 4.
RV Web Services, a division of Dominion Enterprises, provides industry leading dealer website solutions to RV dealers across North America. For more information, visit www.rvwebservices.com or call Custer at 757-351-7320.
Dominion Enterprises is a leading marketing services and publishing company serving the automotive, recreational and commercial vehicle, real estate, apartment rental, employment, parenting, travel, and daily deals industries. Headquartered in Norfolk, Va., with 3,300 employees nationwide, the company provides a comprehensive suite of technology-based marketing solutions, more than 60 market-leading websites, and 280 magazines. For more information, visit http://www.dominionenterprises.com.
RV Web Services, a division of Dominion Enterprises, has launched SocialLink offering a set of powerful new tools to help RV dealerships integrate website content with their Facebook page.
According to a press release, RV Web Services’ SocialLink apps minimize the work RV dealers must do to manage their social media presence. Capabilities include:
• Integrating website inventory to a Facebook business page in real-time.
• Providing fans the ability to view photos, review prices or “Like” and “Comment” on individual units.
• Allowing dealers to post up to three “Featured Units” a day to their Facebook wall directly from their website.
• Encourage fans to sign up for the dealership’s e-newsletter on a custom Facebook tab.
“The power of social media today is something RV dealers can’t afford to ignore. The new SocialLink product was developed to maximize a dealer’s presence on Facebook with efficient tools built into their website to save time,” said Tim Custer, general manager of Dominion Enterprises’ RV brands. “Dealers who invest in this channel will increase customer retention and involvement in dealership events.”
RV Web Services’ customers can contact the client services team at 877-246-7915 to add SocialLink to their online marketing program. Visit http://www.rvwebservices.com to learn more.