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Jayco Gift to RV Learning Center Tops $17,000

February 22, 2010 by · Leave a Comment 

Jayco Inc. logoJayco Inc., of Middlebury, Ind., has donated an additional $2,500 to the Recreation Vehicle Dealers Association (RVDA) Education Foundation’s RV Learning Center, bringing the company’s total contribution to $17,500.

“The RV Learning Center continues to provide important educational resources for RV dealers and their employees, which benefits the entire industry,” said Jayco President and Chief Operating Officer Derald Bontrager. “We are pleased to support professional development programs that will help improve overall customer satisfaction.”

“Jayco’s financial contribution to the RV Learning Center right now is especially timely,” said RVDA Education Foundation Chairman Rick Horsey of Parkview RV Center in Smyrna, Del. “As the industry enters a period of recovery, dealerships will need RV Learning Center programs more than ever as they prepare to serve a growing customer base.”

The RV Learning Center is dedicated to providing dealers and their employees with innovative ways to operate RV dealerships through an array of education resources including publications, distance learning, live workshops, online products, training, and certification programs for RV dealership personnel.

For more information on the Foundation’s RV Learning Center, visit www.rvlearningcenter.com, send an e-mail to info@rvda.org, or send a fax to (703) 359-0152.

The RVDA Education Foundation is a tax exempt organization as described in section 501(c)(3) of the Internal Revenue Code. Contributions may be tax deductible as charitable donations.

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Duke to Speak at RVDA Event Nov. 30 in Louisville

September 18, 2009 by · Leave a Comment 

 

Michael Duke

Michael Duke

Michael Duke will help RV dealers get ready for the recovery and coach their teams to legendary service during a special workshop Monday, Nov. 30 in Louisville, Ky.

The workshop, sponsored by the RVDA Education Foundation’s RV Learning Center, will be at The Crowne Plaza Hotel (formerly the Executive West Hotel) in Louisville a day before the opening of the National RV Trade Show, according to RV Executive Today.

Dealerships with exceptional customer satisfaction will have a big competitive advantage in the new economy. In this workshop, dealers can discover how to motivate teams and lead like a coach. When managers “coach to goals,” they can realize the value each employee brings to work each day.

“Michael Duke is a great choice for this year’s workshop, because dealers are saying they are starting to feel an end to the current down swing in the market,” said RVDA Education Foundation Chairman, Rick Horsey of Parkview RV Center in Smyrna, Del. “His message of building a culture of service will help dealers continue to rise to the challenges they will face as the RV industry recovers.”

Duke is a business executive, author, educator, entrepreneur, minister, sales professional and coach. His core belief is that at the center of all success is the realization that people are our greatest asset. Duke’s maxim is simple, yet powerful: value, challenge, and empower people, and businesses will prosper.

The workshop runs from 2:30 p.m. to 5 p.m. and costs $95 for RVDA members and $125 for non-members in advance. On-site registration will be $120 for RVDA members and $165 for non-members. To register online, visit www.rvlearningcenter.com, send an e-mail to info@rvda.org, or call (703) 591-7130 for a registration form.

The RV Learning Center is dedicated to providing dealers and their employees with innovative ways to operate RV dealerships through an array of education resources including publications, distance learning, live workshops, online products, training and certification programs for RV dealership personnel.

For more information on the RV Learning Center, visit www.rvlearningcenter.com, send an e-mail to info@rvda.org, or send a fax to (703) 359-0152. The RVDA Education Foundation is a tax-exempt organization as described in section 501(c)(3) of the Internal Revenue Code. Contributions may be tax deductible as charitable donations.

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