RVDA Reports 13 New Speakers for ’13 Confab

June 25, 2013 by · Leave a Comment 

Thirteen new speakers are confirmed for the 2013 RV Dealers International Convention/Expo. According to a press release, five new presenters are in the Sales Track alone.

Sales professionals attending track workshops will spend two days learning about effective ways to use new technology, how to reach consumers who increasingly rely on digital advertising, how to build solid relationships with consumers and close sales on the show floor. There will also be information about recent trends and best practices in sales, including a rundown of what works today — and what doesn’t.

The event takes place Sept. 30–Oct. 4 in Las Vegas at the Rio All-Suite Hotel & Casino. The convention is sponsored by RVDA, RVDA of Canada, and the RV Learning Center. The theme is “Education: Your Competitive Advantage,” and the program has been broadened and enriched to include more education for more staff.

These Sales Track workshops offer RV sales professionals the opportunity to learn new techniques and tactics from internationally recognized speakers, making this a “can’t miss” event for those who want to close more sales. In addition to the five new sales presenters, this year’s topics are also new, reflecting the rapid advances of technology and putting into context the latest data about today’s consumers.

New for 2013 Sales Track presenters chosen by the Convention/Expo Committee include:

• Pierre Trudel, a Canadian marketing consultant with 25 years marketing experience who teachers at the University of Montreal’s world renowned business school.

• Gary McGugan of NEEDS Selling Solutions, sales consultant and business executive.

• Paul Webb of Paul Webb Training.

• Barry Siskind, a globally recognized consumer show sales consultant.

• David Nelson of VitalSmart, consultant, entrepreneur and international trainer.

Workshop titles range from “Advanced Business Communications” to “Double Your Sales” to “The Science of Leading Change.” In addition to the five new sales presenters confirmed thus far, Roger Vergara, who has spoken at prior RVDA Conventions, has been confirmed to speak this year about digital advertising. Additional speakers will be confirmed in the coming weeks. For a full listing of all workshops, including schedules and detailed descriptions, go to the RVDA website.

The convention will provide relevant learning opportunities for dealers and key members of their staff. In addition to Sales, tracks are in place for Dealer/GMs, and Parts and Service Managers. The 2013 convention will also feature an exhibit hall filled with the RV industry’s top companies offering products and services to help dealers improve profitability.

Companies interested in Vendor Training +plus, partnership opportunities, sponsorships, and exhibitor information can contact RVDA at (703) 591-7130, ext. 103 or send an e-mail to

Visit and to register for the convention and for regular updates. You can also get convention updates on LinkedIn and Facebook.

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RVIA/RVDA Ask Park Service to Increase Fees

May 30, 2013 by · Leave a Comment 

A coalition led by the National Parks Conservation Association (NPCA) and the National Park Hospitality Association (NPHA) and joined by the Recreation Vehicle Dealers Association (RVDA) and the Recreation Vehicle Industry Association (RVIA) is asking National Park Service Director Jon Jarvis to increase entrance fees in parks that now charge them and to expand such fees into parks that don’t have them, National Parks Traveler reported.

Doing so, they argue, would provide the National Park Service with greater revenues as the agency moves into its second century beginning in 2016.

In a letter sent to the director earlier this month, the groups urge Director Jarvis to implement proposals outlined earlier this year at a conference they organized in Washington.

Also supporting the call for higher fees are the American Hiking Society, the American Recreation Coalition (ARC), the National Marine Manufacturers Association (NMMA), the National Tour Association, the Southeast Tourism Society and the Western States Tourism Policy Council.

Click here to read the entire story.

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RVDA App Lets Dealers Promote Store, Events

May 13, 2013 by · Leave a Comment 

RVDA Dealer app

The Recreation Vehicle Dealers Association (RVDA) is urging members to set up a dealer profile on the RVDA Dealer App for smartphones, according to a press release.

When consumers planning RV travel go online to Rand McNally’s “Best of the Road” website, they can easily find RVDA members involved in RV sales, service, rental and aftermarket businesses. Each profile can be customized to provide information about specials, display inventory photos or post a personal statement about the dealership’s customer service commitment.

The “Best of the Road” website and RVDA Dealer Locator App combine to offer members a powerful online marketing tool that can be a great asset in promoting and growing a business. Members currently utilizing the service include:

• Noble RV in Owatonna, Minn., promotes a 10% savings on parts and service through the end of the calendar year .

• Norm’s RV in Poway, Calif., have personalized their dealer profile to promote their sales, master certified technicians and rental vehicle fleet while reminding customers that Norm’s offers storage services for RVs not in use.

• Wilkins RV in Bath, N.Y., offers store information including hours, inventory numbers and service availability.

• Stoltzfus RV in RV’s and Marine in West Chester, Pa., offers an aerial photograph on their profile page.

Every profile page already comes preloaded with links to the dealership website, directions, a map and contact information.

Members can access their profiles at For information on how to set up your profile, contact Chuck Boyd at (800) 336-0355 or

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Booth Space is on Sale for RV Dealers Confab

April 24, 2013 by · Leave a Comment 

RV dealer expo logo

Booth space for the 2013 RV Dealers International Convention/Expo running Sept. 30-Oct. 1 in Las Vegas is currently on sale, according to a press release from the Recreation Vehicle Dealers Association (RVDA). To view a map of the expo floor showing space available click here.

Themed “Education: Your Competitive Advantage,” this year’s event is a major draw for dealers offering the opportunity to learn about new products and services that can help them solve problems and run their businesses more efficiently. With the economic uptick in the industry, dealers are more eager than ever to find ways to capitalize on the increased demand.

The Expo opens Oct. 1 at 1 p.m. and leads up to a reception that same afternoon from 4–6 p.m. On Wednesday and Thursday, the Exhibit Hall is open with lunch served for conference attendees. RVDA noted that no education events will conflict with expo hours in order to maximize exhibitors’ exposure to dealers.

“Exhibiting at our convention gives suppliers quality time with the industry’s real decision makers,” said John McCluskey, chairman of the Convention/Expo Planning Committee. “Numbers don’t lie. RVDA members are the retail powerhouses of the RV industry, accounting for 84% of the RV sales in the U.S. market and 90 percent in the Canadian market.”

Details are available here on the RVDA website and more information is available from Julie Newhouse at RVDA. She can be contacted at (703) 591-7130, ext. 103, or to explain how exhibiting, partnership, or “Vendor Training +plus” can give dealers an edge.

Visit and  to register for the convention and for regular updates. The industry can also get updates by following the convention on LinkedIn, Twitter, and Facebook.

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RVDA Seeking Speakers for Convention/Expo

April 22, 2013 by · Leave a Comment 

The Recreation Vehicle Dealers Association’s (RVDA) Convention/Expo Committee is soliciting speakers for the education component of the RV Dealers International Convention/Expo, Sept. 30-Oct. 4, in Las Vegas. According to a press release, there are more than 50 opportunities to speak at the convention between Wednesday and Friday, and RVDA is asking those with an interest in “giving back to the industry” to join the program and inform dealers about ways to grow and improve their businesses.

The event is open to a wide spectrum of speakers from within and outside the RV industry. In all cases, the Convention/Expo Committee looks for proven experts, especially those who can attract and engage attendees. To ensure the timeliness, quality and credibility of the program, the committee works to include a number of first-time RVDA presenters and limits workshops from speakers that present year after year.  Member surveys confirm that one of the top reasons RVDA members choose to attend the annual convention/expo is the number of workshops with new topics and new speakers.

The deadline for submissions has been extended through April 29.  This solicitation is for the non-promotional and non-proprietary educational component of the event.  A speaker FAQ is available here.

RVDA’s Convention/Expo is expecting this year’s attendance will include dealer principals and team members from more than 200 dealerships, with total attendance exceeding 1,000.

To be considered, speaker submissions must be received by April 29. The submission form  document  is provided here. Incomplete submissions will not be considered. The workshop title, description, and learning outcomes should be clear, concise, and exciting — designed to attract attendees to the session by highlighting what they will learn and gain from the session.

The committee needs sufficient detail to accurately evaluate how it might fit in this year’s program. To help in the evaluation process, the committee encourages potential speakers to record a short video overview and provide it along with the workshop submission. If the workshop is selected, the video will be used to promote the session. For consistency, the speaker should state his/her name, title, company, “I will be presenting at the RVDA Convention & Expo,” session title and subtitle (if applicable), and three things workshop attendees will learn.

For more information, contact Karin Van Duyse,, or Liz Shoemaker, with 2013 Convention/Expo and use Workshop Submission in the subject line. Companies interested in sponsorship opportunities, participating in Vendor Training Plus, and exhibitor information can contact RVDA at (703) 591-7130, ext. 103 or send an e-mail to

Visit and  to register for the convention and for regular updates. The industry can also get updates by following the convention on LinkedIn, Twitter, and Facebook.

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Patton on Learning Center Board, 3 Re-elected

March 26, 2013 by · Leave a Comment 

The Recreation Vehicle Dealers Association (RVDA) board has re-elected three members to the RV Learning Center board and elected a fourth to fill a vacancy.

According to a press release, Rick Horsey of Parkview RV Center in Smyrna, Del., Steve Plemmons of Bill Plemmons RV in Rural Hall, N.C., and Jeff Pastore of Hartville RV Center, Hartville, Ohio, all have been re-elected to three year terms on the board.  Russ Patton of Byerly RV, in Eureka, Mo., was elected to his first three-year term.

The election took place during the RVDA board meeting in Fairfax, Va., March 18-20, based on recommendations made by the Executive Committee of the RV Learning Center. New on the board, Patton is a long-time supporter of the RV Learning Center. Horsey is a former RVDA and RV Learning Center chairman and Plemmons served on the RVDA board.

Pastore, RV Learning Center chairman, noted, “Service on this important board is a privilege for all of us, and I am proud to continue working alongside Rick and Steve. And we all feel honored to have Russ Patton join us, bringing his strong commitment to education and professional development for our industry. This board is a hardworking and visionary group and I look forward to working with them.”

The RV Learning Center is supported by dealers, manufacturers, suppliers, distributors, and other RV industry members who are committed to dealership education and the high levels of customer service that is provided by educated employees. Click Here to download a contribution form.


The RV Learning Center is dedicated to providing dealers and their employees with innovative ways to operate RV dealerships through an array of education resources including publications, distance learning, live workshops, online products, training, and certification programs for RV dealership personnel.   Visit for more information.

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RVDA Outlines Dealer-Assisted Financing Issue

January 25, 2013 by · Leave a Comment 

Editor’s Note: The following is an update from the Recreation Vehicle Dealers Association (RVDA) sent to members on dealer-assisted financing.

As a new Congress gears up for 2013, one issue that continues to be on the forefront of RVDA advocacy efforts is the protection of your dealership’s ability to arrange financing for your customers. Some groups, including the Center for Responsible Lending, continue to push lawmakers and regulators for additional restrictions on vehicle financing – restrictions that could hurt RV dealers and the entire motor vehicle industry.

Several dealers have asked RVDA to prepare some quick talking points on this issue, so they can provide information to Congressional representatives or their staff. Here are some points to make when discussing the importance of dealer-assisted financing.

More choices: A white paper by Northwood University calls dealer-assisted financing for vehicle purchases a “wonderful example of a free and competitive market which adds multiple choices for consumers.”

Saves money: “In many cases the customer would not save money by obtaining financing via a direct loan from a financial institution,” according to the report. “In fact, dealer-arranged financing rates are often more competitive than those offered by direct lenders. In order to serve their customers’ financing needs, dealers must be prepared to meet or beat the lowest APR offered to their customers by direct lenders.”

Saves time: The report says dealers often gather all of the important and necessary financial information from the customer during the sales process, saving the customer the effort of a separate trip to a financial institution to provide the same information.

More efficient: Gathering financial information up front reduces the financial institution’s cost of processing the loan. Dealers also absorb the direct and indirect costs of marketing, transacting, and meeting federal and state point-of-sale compliance regulations that accompany financing. In short, says the report, dealers reduce the loan’s retail distribution cost.

Of course, we urge dealers to add their own experiences on the benefits of arranging financing – we know there are literally thousands of success stories out there. RV dealerships tell us they have many customers who wanted to do loans through their local banks. But some of those local banks don’t have an RV program, so the customer, by financing through dealers, saved lots of money.

RVDA will keep members updated on this important issue throughout the coming months. And a reminder: RVDA established an Advocacy Fund so that when issues arise that need to be addressed, we have the financial resources to do so. Click Here to contribute, send an email to, or call the staff at (800) 336-0355 (ext. 113) for more information.


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Winnebago Earns 17th Consecutive DSI Award

November 16, 2012 by · Leave a Comment 

Winnebago Industries Inc. will be presented with its 17th consecutive Quality Circle Award during the Recreation Vehicle Dealers Association’s (RVDA) reception on Nov. 26, just prior to the opening of the National RV Trade Show in Louisville, Ky.

According to a press release, the ceremony will take place in the Elliot Room of the Crowne Plaza Hotel in Louisville. Thirteen manufacturers will be recognized based on results from RVDA’s Dealer Satisfaction Index (DSI) survey.

“We believe we have the best dealer network in the RV industry,” said Winnebago CEO and President Randy Potts. “We are especially honored to have our dealer partners recognize us with this prestigious award. We are particularly proud that Winnebago Industries is the only manufacturer to receive this award from RVDA every year since its inception.”

Winnebago was recognized as a Quality Circle Award winner based on overall dealer satisfaction for Winnebago, Itasca and Era motorized brands as measured in the DSI survey.

“The DSI is a valuable indicator of our dealers’ perspective on the quality of our products and services,” said Potts. “We wish to thank all our dealer partners for the confidence they have shown in Winnebago Industries in honoring us with this award. We also wish to thank our valued employees for their continued diligence to ensure that every Winnebago Industries motorhome, program and service provided is of the highest quality.”

He added, “We are particularly excited about our dynamic motorhome lineup and innovative new products that will be available soon. We plan to continue to deliver the most innovative and highest quality products, services and support in the industry for both our dealer partners and retail customers.”





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Dan Pearson Donates $10K to Learning Center

November 16, 2012 by · Leave a Comment 

Dan Pearson of PleasureLand RV Center Inc., St. Cloud, Minn., has pledged an additional $10,000 to the RV Learning Center, bringing PleasureLand’s total commitment to $86,350.

According to a press release, the RV Learning Center kicked off its annual fundraising campaign during the RV Dealers International Convention/Expo in Las Vegas at the beginning of October.

“Dan Pearson’s contribution of time and treasure to RVDA and the RV Learning Center is a great example of how all of us should support our organization and industry,” said RV Learning Center Chairman Jeff Pastore of Hartville RV Center in Hartville, Ohio. “We know Dan’s commitment will expand and improve our industry because it makes quality, cost-effective professional development available to our dealership personnel—and educated employees elevate our industry and expand our market.”

The RV Learning Center is dedicated to providing dealers and their employees with innovative ways to operate RV dealerships through an array of education resources including publications, distance learning, live workshops, online products, training and certification programs for RV dealership personnel.

For more information on the RV Learning Center, visit, send an e-mail to, or send a fax to (703) 359-0152. The RV Learning Center is a tax exempt organization as described in section 501(c)(3) of the Internal Revenue Code. Contributions may be tax deductible as charitable donations.

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Lance to Receive DSI Award at Louisville Show

November 12, 2012 by · Leave a Comment 

The Recreation Vehicle Dealers Association (RVDA) will honor Lancaster, Calif.-based Lance Camper Manufacturing Corp. along with 12 other manufacturers with its Quality Circle Award on Nov. 26, prior to opening of the National RV Trade Show in Louisville, Ky.

According to a press release, the honored brands had to receive at least 15 dealer responses and score 80% or above for overall dealer satisfaction in the Association’s 19th Annual Dealer Satisfaction Index (DSI) survey.

“We’re honored by the continued recognition by our dealers as represented by the DSI Award,” says Jack Cole, president of Lance Campers. “We continually strive to build an exceptional product – constantly challenging to best ourselves. And by incorporating dealer and consumer feedback, we seem to have a successful formula.”

In consideration of the DSI Award, the RVDA asks dealers to express their level of satisfaction on a number of factors that directly affect a high quality experience for the consumer.

The 19th Annual DSI survey was conducted between April and July 2012 with 461 dealers responding.

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