At a summer meeting of the board of directors of the Recreation Vehicle Industry Association (RVIA), Thetford’s Mary Pouliot became vice chairman of the Certification Governing Board, according to an announcement from Thetford.
Pouliot, who has served as Thetford’s director of customer service since 2006, was a member of the committee before being named vice chairman.
“It’s an exciting opportunity for me personally,” Pouliot said. “Thetford is committed to leading the RV industry, and I am happy to represent our company and our industry.” Pouliot is a graduate of Eastern Michigan University and has an MBA from Walsh College of Accountancy and Business Administration.
“We are thrilled to see Mary taking on this leadership role,” said Kevin Philips, president, North America. “She is the perfect choice to help RVIA advance our industry.”
Headquartered in Ann Arbor, Mich., Thetford is the world’s leading supplier of sanitation and refrigeration products for the RV, marine and heavy-duty truck industries. It is a privately-held company with seven manufacturing facilities in four nations.
The Recreation Vehicle Industry Association (RVIA) held another successful Trouble Shooter Clinic March 9-13 at Ivy Tech Community College in Elkhart, Ind., continuing 20 consecutive years of providing expert instruction on key RV systems.
The week-long hands-on program was made possible through the support of Industry suppliers Norcold/Thetford, RVP/Suburban Manufacturing, Marshall Gas Controls, Manchester Tank & Equip. Co., Cequent Performance Products, Parallax Power Components LLC, Shurflo, Atwood Mobile Products, Cummins/Onan, Dometic Corp., Dexter Axle Co., RVP/Airxcell, and Equalizer Systems.
The clinic focused on basic electricity, propane theory and safety practices, with each supplier offering in-depth instruction on design, operation, maintenance and trouble shooting procedures for their products and providing units for demonstration and hands-on student work. The intensive workshop courses are designed to give service technicians the latest in diagnostic trouble shooting procedures and increase service proficiency to benefit RV owners, dealers and manufacturers alike.
Immediately following the clinic an RV Service Technician Certification test was given to those seeking to become Certified and Master Certified Technicians. The program is designed to assist RV owners and industry members in identifying those professionals who have demonstrated the knowledge and ability to satisfy established standards in RV diagnostic and repair procedures.
Service technicians came to the Elkhart clinic from numerous locations, traveling from as far away as Nevada, Texas, Florida and Canada to take part in the program.
The clinics will begin again in the fall and are currently scheduled to be held in Tennessee, Pennsylvania, Texas and Indiana.
For more information on the program, contact the RVIA at (703) 620-6003 or visit www.rvia.org.