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Next Trouble Shooter Clinic Slated for Nov. 4-7

June 19, 2013 by · Leave a Comment 

The next Trouble Shooter Clinic from the Recreation Vehicle Industry Association (RVIA) will take place in Calgary, Alberta, Canada, Nov. 4-7.

According to a press release, service technicians will have a choice of three different learning tracks and the opportunity to earn as many as 32 continuing education credit hours.  The cost of attending is affordable and includes lunch and daily coffee breaks.

The Trouble Shooter Clinics have been redesigned to include more hands-on training, smaller class sizes and increased class times. The clinic is not a certification preparation course. The skills learned at the clinic will prepare participants to take the test or gain continuing education credits needed for re-certification. RVIA stressed, however, that instructors do not teach the test.

The tracks available are: Power Source; Running Gear, Hydraulics, Slideouts & Towing; and Appliances. Testing in any of these areas is separate and available to participants after completing the training and signing up online.

All interested technicians are encouraged to pursue this valuable training and an online application is available. Prerequisites are outlined in the Trouble Shooter Clinic brochure, but RVIA does grant exceptions on a case-by-case basis to technicians who may have appropriate experience or training.

Participants in the Power Source Track will earn 24 Continuing Education Credits. This track runs from 8 a.m. to 5 p.m. Tuesday through Thursday. Covered topics include generators, converters, power systems, batteries, inverters along with transfer switches, energy management systems and RV-C. The cost of the Power Source Track is $480 for three days of training.

The Running Gear, Hydraulics, Slide-outs & Towing Track takes place Wednesday and Thursday. It covers axles, hydraulic theory, towing, fifth-wheels and hitches and participants earn 16 hours of Continuing Education Credits. This two-day training costs $320 per participant.

The four-day-long Appliance Track runs Monday through Thursday of the week and a participant earns 32 hours of Continuing Education Credits for this track. It covers Atwood and Suburban water heaters, on-demand water heaters, air conditioning and heating systems, refrigeration and furnaces. The cost is $640 for this four day session.

To register go to the RVIA website.

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Trouble Shooter Clinics Kicking Off This Month

January 9, 2013 by · Leave a Comment 

The Recreation Vehicle Industry Association’s (RVIA) series of 2013 Trouble Shooter Clinics kicks off Jan. 28–31 in Loveland, Colo., according to a press release. With limited space available, RVIA is encouraging service technicians to register early for the clinic.

RVIA’s revised Trouble Shooter Clinic curriculum now offers participants more class time, smaller class sizes and expanded hands-on training in a track-oriented format focusing on four specialty areas. The track schedule for the upcoming clinic is:

• Foundation/Plumbing (Jan 29 – 31/$480 per person) – The session will cover propane, pre-delivery inspection, preventative maintenance, customer care, fire and life safety, basic electricity, water distribution and monitoring systems, and pumps.

• Power Sources (Jan. 29 – 31/$480 per person) – This session will examine generators, converters, power systems, batteries, inverters and transfer switches, energy management systems and RV-C.

• Appliances (Jan. 28 – 31/$640 per person) – Water heaters, air conditioning and heating units, refrigerators and furnaces will be the focus of this session.

• Running Gear, Hydraulics, Slide-outs and Towing (Jan. 29 – 30/$320 per person) – This session focuses on running gear, axles, hydraulics, slideouts, towing and hitches.

Trouble Shooter Clinic participants attend one track at a time and need to complete the Foundation/Plumbing track, or be a certified RV Service technician, before taking the other track offerings.

Those completing the Trouble Shooter Clinic are eligible for a 10% discount on any RV service technician certification testing if taken within 90 days of the clinic.

In addition to the upcoming Trouble Shooter Clinic in Colorado, other 2013 sessions will be held in Orange County, Calif., from Feb. 18-21; South Bend, Ind., from March 25-28; Tampa, Fla., set for Aug. 5-8, tentatively: and Calgary, Alberta from Nov. 4-7.

Contact RVIA’s Education Department at (703) 620-6003, ext. 355 or visit www.rvia.org/?ESID=tsclinics to register or for more information.

A special nightly room rate of $129 is available at the Embassy Suites in Loveland for the upcoming clinic. This rate includes complimentary parking, cooked-to-order breakfast and a nightly reception. Call (800) 362-2779 to reserve and mention “RVIA Trouble Shooter Clinic” by this Friday, Jan. 11 to take advantage of the special rate.

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Trouble Shooter Clinic Scheduled In Louisville

October 22, 2012 by · 1 Comment 

The Recreation Vehicle Industry Association (RVIA) announced it will host a special Trouble Shooter Clinic Fest at the upcoming National RV Trade Show in Louisville, Ky.

According to a press release, the demonstrations will take place during show hours over the course of the three-day event, Nov. 27–29, in conference room C101 at the Kentucky Exposition Center. Trouble Shooter Clinic instructors will be on hand to answer questions and provide hands-on instruction demonstrations. Those stopping by the Trouble Shooter Clinic Demonstration will be given a 10% discount on attendance to any of the 2013 clinics.

The tentative 2013 Trouble Shooter Clinic schedule includes sessions in Denver, Colo., in January; Orange County, Calif., in February; South Bend, Ind., in March; Tampa, Fla., in August; and Calgary, Alberta, in November.

The Trouble Shooter Clinic curriculum has been reorganized to align the training with the new RV Technician Career Ladder introduced last year. The clinics now offer participants more class time, smaller class sizes and expanded hands-on training in a track-oriented format featuring four specialty areas.

Participants attend one track at a time and need to complete the Foundation track, or already be a certified RV service technician, before taking any of the other three tracks. The tracks being offered in the 2013 sessions include:

• Foundation/Plumbing – 3 days (24 hours) for $480 per person.

• Chassis – 2 days (16 hours) for $320 per person.

• Appliances – 4 days (32 hours) for $640 per person.

• Power Sources – 3 days (24 hours) for $480 per person.

The registration fee equates to approximately $20 per credit hour. Trouble Shooter Clinic attendees will receive a 10% discount on any RV service technician certification testing, if taken within 90 days following the clinic.

For more information about the Trouble Shooter Clinic Fest or the 2013 schedule, contact Nancy Jo Bell-London in RVIA’s Standards and Education Department at nlondon@rvia.org or (703) 620-6003, ext. 355.

 

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RVIA Holds Revamped Trouble Shooter Clinic

November 11, 2011 by · Leave a Comment 

Jim Fenner, from Heartland RV, was one of the instructors within the Foundation track, teaching basic electricity.

The Recreation Vehicle Industry Association (RVIA) launched its first Trouble Shooter Clinic featuring a new “Career Ladder” format this week (Nov. 7-10) at the Century Center in South Bend, Ind. The revamped “hands-on” training classes are structured for both experienced RV technicians and new mechanics requiring a basic overview of RV operating systems.

“We’ve been providing RV technicians with Trouble Shooter clinics since the late 1980’s, and every time we staged one technicians would ask for more ‘hands-on’ and diagnostic training,” said Bruce Hopkins, RVIA vice president, standards and education. “So, we started splitting technicians based upon their years of training — a guy with 20 years of RV repair wasn’t getting the full benefit of the clinic when the instructor was having to spend class time educating a new guy or girl on the basics.”

According to Hopkins, the new Career Ladder format also reflects the changing environment at RV repair centers where technicians are increasingly specializing in just one or two areas.

“In the past, if technicians did well in our testing program, they would be certified — and if they did exceedingly well and had at least five years’ experience, they would become master-certified. But, again, feedback from the technicians indicated that some shops were so specialized they didn’t need overall certification but specialized training in specific repairs. Our Career Ladder training accomplishes this. At the same time, we added a ‘Foundation’ class for new technicians to learn the basics.”

The Trouble Shooter Clinic in South Bend, offered to technicians already holding RVDA/RVIA RV Service Technician certification, included tracks on chassis, power sources and appliances. In addition, a Foundation track open to all technicians covered basic knowledge of RV plumbing systems, propane, pre-delivery inspection (PDI), preventative maintenance, basis electricity, fire and safety and customer care.

The new tracks were developed to give technicians more 'hands-on' and diagnostic training.

Each track also is further segmented for ease of understanding. The Chassis track, for example, is broken down into towing and hitches, axles and frames, and hydraulics, while technicians taking the Power Sources track were schooled on the latest developments and repairs to 30- and 50-amp power systems, batteries, generators, converters, inverters and transfer switches.

Additionally, each segment within the specific track offered instruction by experts within those specific fields. Within the chassis track, personnel from the Cequent Group provided training for the towing and hitches portion, while advisors from Lippert Components led training on hydraulics and a crew from Dexter Axle mentored techs on axles and frames.

Other tracks featured training by personnel from Harris Battery, Magnum Energy, Precision circuits, Generac, Onan, Parallax Power Supply, Norcold, Dometic, Suburban, Atwood Mobile Products and others.

“The new tracks offer more for the experienced technician,” said Sharonne Lee, RVIA director of technical information. “Another benefit is the tracks make it possible for technicians to be away from the shop for a shorter period of time and provide continuing education credits for recertification.”

The next Trouble Shooter Clinic is scheduled for March, also at the Century Center. More information and an application can be found on the RVIA website, www.rvia.org, or by calling Nancy Jo Bell-London at (703) 620-6003, ext. 355.

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Trouble Shooter Clinics to Offer Fresh Format

October 25, 2011 by · Leave a Comment 

The Recreation Vehicle Industry Association (RVIA) will launch a new format for its popular week-long Trouble Shooter Clinics on Nov. 7 in South Bend, Ind.

The new format will feature a “Foundation Track” for all technicians, covering basic knowledge of propane, electrical, plumbing, PDI, preventative maintenance, and fire, life and dafety. New tracks will be offered to qualified RV technicians covering chassis, power sources and appliances. The advanced tracks are open to technicians who hold RVDA/RVIA service technician certification or who have previously completed the Foundation Track.

“The new tracks are an exciting new development,” says Bruce Hopkins, RVIA vice president of standards and education. “Not only do they allow advanced technicians more hands-on and diagnostic experience, they can also be taken independently so techs don’t have to be away from the shop for an entire week. The tracks also provide continuing education credits for recertification.”

• Foundation Track – 3 days, 24 hours CE Credit, $360

• Chassis – 2 days, 16 hours CE Credit, $240

• Power Sources – 3 days, 24 hours CE Credit, $360

• Appliances – 4 days, 32 hours CE Credit, $480

“Now experienced technicians have a chance to attend a Trouble Shooter Clinic where they can receive more in-depth training without having to re-take the basic educational classes. It has been difficult to teach brand new technicians alongside of experienced veterans and we think the new track format will go a long way in solving that problem,” continued Hopkins.

More information about schedules, costs and detailed content for each track can be found on the RVIA website, www.rvia.org, or by calling Nancy Jo Bell-London at (703) 620-6003, extension 355.

 

 

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RVIA Mass. Trouble Shooter Clinic Underway

February 7, 2011 by · Leave a Comment 

The Recreation Vehicle Industry Association’s (RVIA) Trouble Shooter Clinic is underway this week at the Mass Mutual Center in Springfield, Mass.

At these informative and popular clinics, participants learn to quickly diagnose and correct malfunctions in all major systems found in today’s RVs. Industry experts provide attendees with a comprehensive review of major RV components during the sessions, according to a news release.

Each registered attendee receives a detailed Troubleshooter’s Manual including an electronic copy of the Electrical Systems and Propane Systems textbooks to keep for future reference, coffee breaks and a daily luncheon (excluding Friday). A certificate and troubleshooter’s cap are awarded upon completion of the clinic and attendance at all assigned classes.

As a separate activity, the RVDA/RVIA Recreation Vehicle Technician Certification Testing will be offered beginning at 1:30 p.m. on Friday, Feb. 11. Those interested in sitting for the RV Certification Test must complete a separate registration application. For more information about the application process, please call (703) 591-7130 or visit www.rvtechnician.net.

RVIA has two more Trouble Shooter Clinics scheduled in March (see schedule below). Registration fee is $599 per registrant, or $499 for early-bird registration confirmed 30 days prior to event. For more information or to register, contact RVIA’s Education Department at (703) 620-6003 (ext. 355).

Upcoming Trouble Shooter Clinics

  • March 7-11, Ivy Tech Community College, Goshen, Ind. (new campus), early bird registration deadline is today.
  • March 28 – April 1, North Seattle Community College, Seattle, Wash., early bird registration deadline is Feb.28.
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Trouble Shooter Clinic Underway in Elkhart, Ind.

March 8, 2010 by · Leave a Comment 

RV Trouble Shooter logoClasses began today (March 8) at Ivy Tech Community College in Elkhart, Ind., for the 2010 Trouble Shooter Clinic sponsored by the Recreation Vehicle Industry Association (RVIA).

The weeklong clinic attracted 105 RV technicians, the biggest class since March 2007, according to Bruce Hopkins, RVIA vice president of standards and education.

“To be over 100 people is fabulous, it’s exciting,” said Hopkins.

The technicians – 104 men and one woman – hail from across the U.S. and several Canadian provinces, including Ontario, Nova Scotia, Saskatchewan and the Yukon, and represent a cross-section of experience, ranging from two weeks to 23 years, Hopkins said.

Following the suggestion of past participants, the techs are divided into classes based on experience, from beginner to eight years or more. Each class contains approximately 15 students.

Following a welcome, an orientation and presentation on consumer care, today’s classes dealt with electrical and propane issues.

There also will be product-specific classes on generators, air conditioning, water heaters, refrigerators, furnaces, water pumps, commodes, steps, slideouts and axles, inverters, converters and brake controls.

In addition, voluntary evening courses are available on NFPA 1192 Standard and Certification Test Orientation.

Each registered technician receives a detailed Trouble Shooter Manual including an electronic copy of the Electrical Systems and Propane Systems textbooks, to keep for future reference.

The RVIA/RVDA Recreational Vehicle Technician Certification Testing is a separate event that will be conducted beginning at 1:30 p.m. Friday following the clinic.

Trouble Shooter Clinics offer RV service technicians the opportunity to enhance performance and profitability by improving their hands-on technical knowledge. Participants learn to quickly diagnose and correct malfunctions in all major systems found in today’s recreation vehicles. Attendance at the clinic fulfills the continuing education requirement for those technicians seeking recertification.

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100+ Registered for RV Trouble Shooter Clinic

March 4, 2010 by · Leave a Comment 

More than 100 RV technicians have registered for the next Trouble Shooter Clinic ( TSC), scheduled for March 8-12 at Ivy Tech Community College in Elkhart, Ind.

Registration numbers for TSCs held in the Elkhart area are traditionally high, but next week’s TSC marks the first time in three years that TSC registration has topped 100 technicians, according to a news release.

“Along with a six-month trend of increases in RV shipments, the fact that we’re seeing the highest number of technicians in three years attend our Trouble Shooter Clinic could be yet another sign that our industry is on an upswing,” said Bruce Hopkins, vice president of standards and education for the Recreation Vehicle Industry Association (RVIA). “What a great way to wrap up the last TSC of fiscal year 2010.”

A total of 69 RV technicians attended the November 2009 Trouble Shooter Clinic at the Toronto Congress Center in Toronto, Ontario, and TSC participants continue to rate the clinics as some of the most comprehensive technical training events industrywide. Rick Doupe of Sicard Holiday Campers Ltd., said of the Toronto clinic, “The course was terrific. I really enjoyed the classes and I (and most of the crew) am hoping another TSC will be scheduled again soon. You provide real world training for real world techs.”

Trouble Shooter Clinics offer RV service technicians the opportunity to enhance performance and profitability by improving their hands-on technical knowledge. Participants learn to quickly diagnose and correct malfunctions in all major systems found in today’s recreation vehicles. Attendance at the clinic fulfills the continuing education requirement for those technicians seeking recertification.

RVIA will release the locations and dates for the FY2011 Trouble Shooter Clinics this summer.

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RVIA Sets Service Tech Trouble Shooter Clinics Dates

September 29, 2009 by · Leave a Comment 

RVIA logoThe Education Department at the Recreation Vehicle Industry Association (RVIA) has scheduled two Trouble Shooter Clinics in the coming months, offering RV service technicians the opportunity to enhance performance and profitability by improving their hands-on technical knowledge.

RVIA is encouraging its members to promote these important training events to their dealer networks.

The first clinic will be offered Nov. 9-13 at the Toronto Congress Center in Toronto, Ontario. The second will be held March 8-12, 2010, at Ivy Tech Community College in Elkhart, Ind. At these popular clinics, participants will learn to quickly diagnose and correct malfunctions in all major systems found in today’s recreation vehicles.

“The TSCs offer service technicians truly valuable training that will help them repair RVs and component parts quickly and keep customer satisfaction high,” said Bruce Hopkins, RVIA vice president of standards and education. “We extend our thanks to RVIA members and their dealer networks for helping us train quality RV service technicians.”

The registration fee is $599 per registrant, or $499 for early-bird registration confirmed 30 days prior to event.

Each registered technician receives a detailed Trouble Shooter’s Manual, including an electronic copy of the Electrical Systems and Propane Systems textbooks to keep for future reference, coffee breaks and a daily luncheon (excluding Friday).

For more information, contact RVIA’s Education Department at (703) 620-6003 ext. 355.

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